Change Practice Lead

Unum; Dorking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A specialist employee benefits provider is seeking a Change Practice Lead to enhance change management strategies and stakeholder alignment. This hybrid role requires expertise in the ADKAR model and strong communication skills. The ideal candidate will have a background in Financial Services and proven experience leading transformation initiatives. Benefits include a car allowance, generous bonuses, and private medical insurance.

Benefits

Car Allowance

Generous Bonus

Private Medical Insurance

DC pension scheme

Life, medical and income Insurance

Access to remote GP

27 days holiday with buy/sell option

Qualifications

• Proven experience in large, regulated environments.
• Hands-on approach in strategy and delivery.
• Experience influencing across multiple departments.

Responsibilities

• Develop and implement change management strategies.
• Lead the Business Change Management Council.
• Create measurable change plans and KPIs.

Skills

Change management strategies

Stakeholder management

ADKAR model expertise

Communication skills

Financial Services background

Job description

Job Posting End Date: November 14

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

14 Change Practice Lead

Dorking or Basingstoke

Hybrid

What will you bring?

We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families.

We’re looking for a Change Practice Lead to partner with senior business and technology leaders to accelerate adoption, embed new ways of working, and deliver sustainable value across regulatory, strategic, and operational transformation initiatives.

About the Role

• Develop and implement robust change management strategies that enable teams to adapt quickly, build capability, and sustain performance improvements.
• Lead the Business Change Management Council, ensuring alignment across stakeholders on change impacts, training needs, and adoption plans.
• Apply ADKAR and other change management principles to design and deliver pragmatic, people-focused change interventions.
• Deploy change initiatives across departments, managing stakeholders effectively both vertically and horizontally across the organisation.
• Create and execute communications and engagement strategies that clearly articulate the “what, why, and how” of change.
• Establish measurable change plans and KPIs to track adoption, readiness, and benefit realisation.
• Ensure all change and communication decisions align to strategic objectives, regulatory obligations, and operational readiness goals.

About You

• Proven experience designing and executing change management strategies within large, regulated environments.
• Demonstrable expertise in applying the ADKAR model from a practitioner’s perspective.
• A hands-on approach — equally comfortable shaping strategy and driving delivery.
• Strong stakeholder management skills, with experience influencing at all levels across multiple departments.
• Excellent communication and facilitation skills, with the ability to simplify complexity and drive engagement.
• A Financial Services background is essential; experience within Insurance is strongly preferred.

The successful candidate can expect:

• Car Allowance
• Generous Bonus
• Private Medical Insurance
• DC pension scheme
• Life, medical and income Insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
• Salary sacrifice electric car scheme with free on-site electric chargers.

We are an inclusive, diverse employer, where you can grow your future career with us without barriers. We’ll support and challenge you to be your best with a wealth of learning and development opportunities.

If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact directly.

#LI-VI1

#LI-Hybrid

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail].

Company: Unum UK