Centre Manager

Halfords; City of Edinburgh; On-site; GBP 31,000 - 39,000; Full time

Job summary

A leading automotive service provider is seeking an Autocentre Manager in Edinburgh. The role involves leading a team to ensure excellent customer experiences and driving business performance. Candidates should possess strong leadership skills, experience in enhancing customer satisfaction, and the ability to coach and develop team members. This position offers a competitive salary alongside various benefits such as annual leave, discounts, and bonus opportunities, ideal for those seeking long-term career growth with a supportive employer.

Benefits

5.6 weeks annual leave

Up to 50% off garage bills

Discounts on retail products

Financial planning support via Wagestream

Pension Scheme & Life Assurance

Qualifications

• Experience in team management within the automotive sector.
• Proven record of delivering customer satisfaction.
• Ability to train and motivate team members in compliance.

Responsibilities

• Lead a team to deliver excellent customer journeys.
• Drive business performance through effective leadership.
• Manage compliance with Health and Safety standards.

Skills

Leadership skills

Customer satisfaction management

Team development coaching

Health and Safety compliance

Sales and KPI management

Excellent communication

IT proficiency

Time management

Driving licence

Job description

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• £31,827 - £38,617 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.