Centre Deputy Manager — Growth Path to GM with Bonus

Hollywood Bowl Group; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading entertainment provider in Poole is seeking a Deputy Manager to oversee operations in the absence of the Centre Manager. You will support the team, drive financial targets, and ensure outstanding customer experiences. Ideal candidates should have management experience, a passion for customer service, and a proven ability to develop and coach teams. This role offers a 40-hour contract, bonuses, and extensive perks including discounts and training opportunities.

Benefits

Monthly bonus opportunity

50% off food while working

Healthcare cash plan

Enhanced parental leave benefits

Free games vouchers monthly

Access to training programmes

Qualifications

• Management experience in leisure, hospitality, or retail.
• A demonstrated passion for customer service.
• Track record of achieving financial targets.

Responsibilities

• Support the Centre Manager in back of house duties.
• Oversee front of house operations.
• Inspire a motivated team providing excellent customer service.

Skills

Management experience

Passion for customer service

Delivering financial targets

Coaching and developing teams

Flexibility for working nights and weekends

Job description

A leading entertainment provider in Poole is seeking a Deputy Manager to oversee operations in the absence of the Centre Manager. You will support the team, drive financial targets, and ensure outstanding customer experiences. Ideal candidates should have management experience, a passion for customer service, and a proven ability to develop and coach teams. This role offers a 40-hour contract, bonuses, and extensive perks including discounts and training opportunities.