Central Area Operations Lead | Large Team, Service Delivery

University of Edinburgh; City of Edinburgh; On-site; GBP 50,000 - 62,000; Full time

Job summary

A prestigious academic institution is seeking a Central Area Operations Manager to oversee cleaning and service delivery in a large department. The successful candidate will manage a considerable team, ensuring high standards of customer service and innovative problem-solving. Excellent communication skills are essential, as well as a commitment to service quality and team leadership. This full-time position offers a permanent contract in a dynamic environment, with the opportunity to significantly impact operations.

Qualifications

• Experience managing and leading a large team.
• Excellent verbal and written communication skills.
• Ability to work well with staff at all levels.

Responsibilities

• Manage all aspects of the cleaning and service delivery.
• Contribute to the Support Services’ Management team.
• Deliver high standards of customer service and problem solving.

Skills

Team management

Verbal communication

Written communication

Problem solving

Creative thinking

Customer service

Job description

A prestigious academic institution is seeking a Central Area Operations Manager to oversee cleaning and service delivery in a large department. The successful candidate will manage a considerable team, ensuring high standards of customer service and innovative problem-solving. Excellent communication skills are essential, as well as a commitment to service quality and team leadership. This full-time position offers a permanent contract in a dynamic environment, with the opportunity to significantly impact operations.