Operations Director

CATERLINK UK LTD; Coventry; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading catering company in education is seeking an experienced Operations Director to oversee operations across schools in the Midlands region, including Coventry. This role demands strong leadership, the ability to build client relationships, and a focus on achieving health and safety, retention, quality, and financial goals. Suitable candidates should have a solid background in contract catering, excellent communication skills, and the ability to motivate teams towards success. A competitive salary and various benefits including a company car are offered.

Benefits

Competitive salary

Performance related bonus

Company Car / Car Allowance

Life Insurance

Family BUPA Cover

33 Days holiday inclusive of bank holidays

Bespoke training and development

Pension

Discounts via HAPI app

Qualifications

• Proven record in client relationships and team motivation.
• Progressive background in contract catering and hospitality.
• Strategic skills to implement business strategy effectively.
• Strong leadership to achieve results through others.
• Excellent communication skills at all levels.
• Service delivery focus with commercial awareness.

Responsibilities

• Deliver against KPIs for Health and Safety, Retention, Quality, and Finance.
• Lead and create strong relationships with teams and clients.
• Support and develop a growing team to succeed in objectives.
• Maintain leadership and calmness appropriate for a Director.

Skills

Client relationship management

Team building and motivation

Strategic thinking

Leadership skills

Exceptional communication

Commercial acumen

Job description

Company Description

Caterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our Fresh Food Policy is the foundation of our success and growth in the market coupled with a desire to truly deliver on the promises we make to our clients and support our site-based teams.

Job Description

We are currently recruiting for an experienced Operations Director for our schools catering business in our Midlands region covering Birmingham, Coventry and Wolverhampton comprised of 130 primary and secondary schools.

As Operations Director you will be responsible for delivering against our KPIs Health and Safety, Retention, Quality and Finance. You will be expected to have the confidence and credibility to lead your teams and create strong client relationships, as well being commercially astute.

You should be able to demonstrate evidence of supporting and developing a growing team, encouraging them to succeed and help you achieve your objectives. You will remain calm and focused, showing leadership and strength appropriate for your role as Director. If you believe in People, Perception, Passion, and Pride to grow our business this could be the position you are looking for.

Qualifications

WHAT YOU BRING TO THE TABLE:

• Background in client relationships and have a proven record in building and motivating teams, to meet key business targets.
• Successful progressive background in contract catering and hospitality.
• Strategic thinking and critical reasoning skills to set and implement the business strategy across the operations teams.
• Well-developed leadership skills, achieving results through others, building loyalty and a sense of belonging in the team.
• Exceptional communication skills (written/spoken/presentation) at all levels, both internally and externally.
• Commercially astute with a service delivery focus

Additional Information

WHATS IN IT FOR YOU:

• Competitive salary + performance related bonus
• Company Car / Car Allowance
• 3 x Life Insurance
• Family BUPA Cover
• 33 Days holiday inclusive of bank holidays
• Bespoke training and development
• Pension
• Discounts available from HAPI app, from high street shops to holidays and cinemas