Catering Supervisor

Mount Charles Group; Derry/Londonderry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management provider in Derry/Londonderry is seeking a Catering Supervisor for a full-time role at City of Derry Airport. The ideal candidate will have a strong attention to detail, previous experience in a similar position, and a passion for excellent customer service. Responsibilities include ensuring high standards in food preparation, maintaining service counters, and administrative tasks, all while promoting a positive team environment. This role offers 28 days of paid holidays, career development opportunities, and a company pension scheme.

Benefits

28 days' paid holidays

Company Pension Scheme

Career Development and Training

Employee Assistance Program

Financial Education Advisory Service

Uniform Provided

Company Events

Qualifications

• Experience in a similar role is essential.
• Basic statutory training for communication and understanding instructions.
• Proficient skills in computer literacy.

Responsibilities

• Ensure food is prepared to an exceptional standard.
• Prep the service counter for customer service.
• Provide the highest level of customer service.
• Complete administration and bookkeeping procedures.
• Report equipment issues to Head Office.
• Follow company procedures for opening/closing outlets.

Skills

Attention to detail

Customer service

Leadership

Self-motivation

Flexibility

Job description

Job ref: RF-2511-49

Location: Derry / Londonderry - City of Derry Airport

Quantity of Posts Available: 1

Salary: £12.50 per hour

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Catering Supervisor to join our team based at City of Derry Airport. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 37.5 hours per week
• Monday to Sunday
• Airport Security check

Rewards

• 28 days' paid holidays (pro rata)
• Company Pension Scheme
• Career Development and Training
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Uniform Provided
• Company Events

The Role

• Ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required)
• Ensure the service counter is prepped and ready for service
• Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure the service is delivered on time and to the highest possible standard
• Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
• Complete bookkeeping procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA)
• Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department
• Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.

The Person

• Attention to detail in all aspects of the work.
• Experience in a Similar Role
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self‑motivated, working independently and on own initiative.
• Flexible with a positive, can‑do attitude.

Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis. Proficient skills in computer literacy.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history.

Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE

Closing date: Fri 26 December 2025

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Facilities Services