Catering Assistant

Mitie; Shoeburyness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is looking for a Catering Assistant in Shoeburyness. You will provide exceptional customer service, manage food preparation, and maintain hygiene standards. Ideal candidates will possess excellent communication skills and be reliable and self-motivated. Training will be provided for the Barista coffee service. This role offers a chance to ensure high-quality experiences for staff and visitors.

Qualifications

• Good literacy and communication skills; excellent verbal and written English.
• Computer and software literacy.
• Reliability, self‑motivation, and the ability to work independently without supervision.

Responsibilities

• Deliver an exceptional customer experience.
• Maintain temperature control records and logs.
• Serve hot and cold foods at the deli counter.

Skills

Customer service

Communication skills

Problem-solving

Reliability

Job description

Job Title

Catering Assistant (Permanent, Full Time)

Location & Hours

Npower, 2 Princes Way, Solihull, West Midlands, England, B91 3ES
32.00 hrs per week, Monday to Thursday 7am-3pm

About the Role

Do you pride yourself on providing impeccable customer service? We have a new opportunity for a Café / Barista Assistant to join our site in Solihull. You will support our on‑site café, deli and barista service, ensuring smooth operation and an outstanding experience for staff and visitors.

Key Responsibilities

• Deliver an exceptional customer experience.
• Maintain temperature control records and logs.
• Serve hot and cold foods at the deli counter.
• Perform stock taking and rotation.
• Operate tills and cashless systems.
• Maintain high levels of health and hygiene.
• Prepare and serve freshly made Barista coffee.
• Adhere to food and hygiene standards.
• Communicate effectively with staff and visitors.
• Work under pressure, both independently and as part of a team with a flexible approach.

Training will be provided for the Barista coffee service, which will also be part of your role.

Person Specification

• Good literacy and communication skills; excellent verbal and written English.
• Computer and software literacy.
• Reliability, self‑motivation, and the ability to work independently without supervision.
• Problem‑solving, decision‑making and prioritisation skills.
• Tact, diplomacy and the ability to deal with people at all levels.
• Self‑confidence and interest in self‑development.
• Commitment to continuous improvement of company performance.
• Excellent record of attendance and timekeeping.