Catering Assistant

Edinburgh Leisure; City of Edinburgh; On-site; GBP 24,000; Full time

Job summary

A leading indoor climbing venue in Edinburgh is seeking team members to provide exceptional customer service at a busy café. Responsibilities include food preparation, maintaining cleanliness, and efficient service to customers. Ideal applicants will have a REHIS Elementary Food Hygiene certificate and previous hospitality experience. The position offers flexible shifts, free membership access to fitness centres, and a generous holiday allowance. Join us to create unforgettable experiences for every visitor!

Benefits

FREE membership across all centres

Opportunities for training and career growth

Generous holiday allowance

Cycle-to-work scheme

Paid sick leave

Company pension

Discounts with retailers

Qualifications

• Demonstrated exceptional customer service in a hospitality environment.
• Experience in basic food preparation and food assembly.

Responsibilities

• Prepare a range of simple meals and serve customers.
• Maintain cleanliness in café and kitchen areas.
• Replenish and monitor stock items.
• Accurately handle card transactions.
• Participate in regular training sessions.

Skills

Customer service

Food preparation

Interpersonal skills

Education

REHIS Elementary Food Hygiene certificate

Barista training

Job description

Contract - Full-Time - 35.75 hours and Part-Time - 23 hours, Permanent
Salary - £23,424 per annum (pro-rata)
Location - EICA, Ratho, South Platt Hill, Newbridge EH28 8AA

Become a proud team member of Europe’s largest indoor climbing arena and help us provide an unforgettable experience to every visitor. Our state-of-the‑art facility is a great adventure destination, a world‑class attraction that offers adrenaline‑rushing fun for children and adults.

Responsibilities

• Preparing a range of simple meals, hot & cold drinks, and serving all customers efficiently and with a friendly attitude.
• Keeping the café and kitchen areas clean and welcoming by clearing tables, recycling food items, and ensuring overall cleanliness.
• Replenishing and monitoring stock items.
• Handling card transactions accurately, ensuring all sales are processed smoothly.
• Participating in regular training sessions to keep your skills and knowledge up to date.

Qualifications

• REHIS Elementary Food Hygiene certificate and barista training.
• Previous hospitality experience demonstrating exceptional customer service.
• Experience in basic food preparation and food assembly to comply with Food Safety & HACPP.
• Excellent interpersonal and communication skills and the ability to engage and connect with a varied customer base.

Benefits

• FREE membership across all our centres with access to fitness centres, gyms, and swimming pools.
• Opportunities for training, career growth and development.
• Generous holiday allowance (32 days, rising with service up to 40 days).
• Shift work which may fit around other commitments.
• Cycle‑to‑work scheme.
• Paid sick leave.
• Company pension.
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing and electronics shops, on insurance and healthcare and much more).

Shift Options

• Part‑time – 23 hours per week (Monday – 11:45‑20:15; Tuesday – 8:00‑16:30 and Wednesday – 9:00‑16:30).
• Full‑time – 35.75 hours per week (Monday – 9:30‑17:00; Tuesday – 12:30‑20:15; Wednesday – 10:00‑18:00; Thursday – 8:00‑15:30 and Sunday – 8:30‑16:00).

Please note you must be able to commute to Edinburgh International Climbing Arena: Ratho, South Platt Hill, Newbridge, EH28 8AA.

If you are ready to deliver great customer service in a safe and clean environment for our customers to enjoy, we would love to meet you! Please register your application and a member of the team will be in touch once it is submitted.

Registered Scottish Charity No: SC027450