Casual Waiting Staff

Eton College; Clewer Village; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prestigious educational institution in the UK seeks waiting staff to deliver exceptional service at various events. The role involves setting up for functions, serving food and drinks, and ensuring a clean dining environment. Ideal candidates will possess excellent customer service skills and the ability to work in teams. Flexibility and a positive attitude are essential for this casual position with varying hours.

Benefits

11% employer pension contribution

Employee Assistance Programme

Subsidised lunches

Discounted access to sports facilities

Qualifications

• No formal qualifications required, but a positive and friendly manner is essential.
• Desire to exceed customer expectations in service.
• Previous experience in restaurants or hotels is advantageous.

Responsibilities

• Assist with set-up for functions and events.
• Prepare drinks and serve food to guests.
• Ensure cleanliness of the dining area and adhere to safety standards.

Skills

Excellent customer service

Teamwork

Flexibility

Personal initiative

Job description

Overview

Our waiting staff are key to ensuring that everyone attending a function or event at Eton has an enjoyable time. Working as a member of our Front of House team, you will deliver a professional and efficient waiting service at social events, functions and dinner parties. This includes preparation and setting up for events and functions, assistance during the event itself, and cleaning and tidying away afterwards. Events take place regularly throughout the academic year. Some events take place within buildings and marquees at Eton. Some events can also happen at short notice, so flexibility is an important part of the role.

Responsibilities

• Assisting with the set-up for functions, events and dinner parties as directed. For example, this may include (but is not limited to) laying tables, checking the cleanliness of tables, crockery, cutlery and glassware, arranging furniture, laying out and displaying food, etc;
• Where necessary, assisting chefs with basic food preparation, following their guidance and direction.
• Preparing drinks for guests where needed;
• Welcoming guests and introducing the menu (where relevant) and answering questions about the menu;
• Serving food and drink to guests promptly, checking the quality of both before serving, and replenishing drinks as necessary;
• Removing used crockery, cutlery and glassware in an unobtrusive and timely fashion;
• Clearing down, cleaning and washing up after events, and working with the chef team with their clean-down as necessary;
• Undertaking any other reasonable tasks to facilitate the smooth running of the event;
• At all times adhering to food, hygiene and safety standards and allergen management policies;
• Attending training as and when required;
• All employees of Eton College are also expected to:
• Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as 'regulated activity';
• Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood.
• Understand and comply with procedures and legislation relating to confidentiality;
• Display a commitment to and promotion of equality, diversity and inclusion.
• This is a permanent casual role, and therefore the College is under no obligation to provide work or a minimum number of set hours each week. As a member of casual staff, requirements for any services will depend on a varying level of demand. Hours will only be paid that have been actually worked. Exact hours will be discussed and agreed with you by the Catering Manager.
• You do not require any formal qualifications to work as one of our waiting staff, however, we look for the following characteristics for those who work as part of our Front of House team:
• A friendly, positive and personable manner with the ability to engage a wide range of people;
• A desire to provide excellent customer service and exceed customer expectations;
• The proven ability to work well in a team;
• Personal initiative and the ability to carry out tasks under pressure;
• Flexibility and the ability to occasionally work at short notice;
• Previous Restaurant/Dining/Hotel experience would be advantageous.

Benefits

• Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution),
• Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme,
• subsidised lunches during term time, free or heavily discounted access to the College's sport and leisure facilities and discounts at local retailers and businesses.