Casual receptionist

Adecco; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading staffing agency in Birmingham is seeking a Casual Receptionist for a temporary position. The role involves delivering exceptional customer service, assisting with memberships, and creating a welcoming environment for visitors. Ideal candidates are customer-oriented with excellent communication skills and flexibility to work varied shifts. This role offers an hourly rate of £13.05 and invaluable experience in the leisure industry. Join a dynamic team dedicated to customer satisfaction.

Benefits

Flexible work schedule

Valuable experience in the leisure industry

Qualifications

• A customer-focused attitude with a passion for helping others.
• Excellent communication skills, both verbal and written.
• Knowledge of leisure and fitness sector.

Responsibilities

• Deliver outstanding customer service, ensuring every visitor feels valued.
• Assist the Sales & Service Manager with memberships.
• Handle inquiries and resolve issues efficiently.

Skills

Customer-focused attitude

Excellent communication skills

Flexibility to work varied shifts

Job description

Join Our Team as a Casual Receptionist!

Are you a cheerful, customer-oriented individual looking for a flexible role in a vibrant environment? Our client is on the lookout for a dedicated Casual Receptionist to be the face of their organisation! This temporary position offers a fantastic hourly rate of £13.05, and you'll play a crucial role in providing exceptional service to visitors.

What You’ll Do:

• Deliver outstanding customer service, ensuring every visitor feels welcomed and valued.
• Assist the Sales & Service Manager in managing memberships, including sales, retention, and administration.
• Promote our client’s facilities and services, sharing your enthusiasm for the leisure and fitness industry.
• Create a warm, professional atmosphere that encourages guests to achieve their fitness goals.

Key Responsibilities:

• Greet visitors with a friendly smile and provide them with information about our services.
• Handle inquiries and resolve issues efficiently, maintaining a positive experience for all.
• Support administrative tasks related to membership management.
• Collaborate with the team to enhance service delivery and customer satisfaction.

What We’re Looking For:

• A customer-focused attitude with a passion for helping others.
• Excellent communication skills, both verbal and written.
• An interest in the leisure and fitness sector, with knowledge of our client’s offerings.
• Flexibility to work early, late, and weekend shifts as part of a rota system.

Shift Details:

Hours: 6:15 AM – 10:00 PM, Monday to Sunday.

This is a bank position to cover absences due to sickness or holidays.

Additional Requirements:

• Two verbal references will be required.
• An enhanced DBS check is mandatory for this role.

Why Join Us?

• Be part of a dynamic team that prioritises customer satisfaction.
• Gain valuable experience in the leisure industry.
• Enjoy a flexible work schedule that fits your lifestyle.

Job Information

• Job Title: Casual receptionist
• Location: Birmingham, West Midlands
• Sector: Administration
• Contract: Temporary
• Hours: Full Time
• Posted: (date missing)
• Closes: Jan 10th 2026

Adecco is a disability-confident employer. We are committed to running an inclusive and accessible recruitment process to support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.