Casual Hospitality Managers

Sodexo Ltd; Preston; On-site; GBP 60,000 - 80,000; Part time

Job summary

A hospitality group is seeking a Casual Hospitality Manager for Preston North End Football Club. The role involves managing staff, ensuring guest satisfaction, and adhering to service procedures. Candidates should possess strong communication skills and prior experience in hospitality. The position offers £17 per hour, with casual hours on matchdays and events.

Qualifications

• Excellent verbal communication skills.
• Friendly yet professional demeanor.
• Attention to detail and punctuality.
• Experience within hospitality, catering or bar setting.
• Experience managing a team.
• Experience in cash handling and stock control.
• Applicants must be 18 and over.

Responsibilities

• Attend pre­‑match manager briefings and required training.
• Monitor staff working practices to ensure efficiency and productivity.
• Work in adherence to food allergens information and service procedures.
• Ensure bar and floor staff are attentive to guests, minimising wait times.
• Welcoming guests, taking orders and serving beverages.
• Deliver optimal customer service experience.
• Maintain a clean and safe work environment.
• Deal with customer and staff complaints efficiently.
• Actively upsell products to maximise revenue capture.

Skills

Verbal communication

Attention to detail

Customer service

Team management

Job description

We’re experience makers and food fanatics. We’re hiring Casual Hospitality Managers to join our amazing team at Preston North End Football Club.

Package Description

• Must be able to handle alcoholic beverages
• £17 per hour
• Casual hours working Matchday and Non Matchdays events
• Interviews taking place on December 3rd 4pm

Main Responsibilities

• Attend pre‑match manager briefings and required training
• Monitor staff working practices to ensure efficiency and productivity
• Le‑a‑i‑s‑e‑th‑e‑k‑i‑t‑e‑n‑s‑t‑o‑r‑y with the kitchen team to meet timings
• Work in adherence to food allergens information and service procedures
• Ensure bar and floor staff are attentive to guests, minimising wait times
• Welcoming guests, taking orders and serving beverages
• Deliver optimal customer service experience
• Maintain a clean and safe work environment
• Deal with customer and staff complaints efficiently
• Actively upsell products to maximise revenue capture

The Ideal Candidate

• Excellent verbal communication skills
• Friendly yet professional demeanor
• Attention to detail and punctuality
• Experience within hospitality, catering or bar setting
• Experience managing a team
• Experience in cash handling and stock control
• Applicants must be 18 and over

About The Company

Sodexo Live! builds careers where everyday is anything but normal. Our experiences are unique and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive. Be part of something greater.