Casual Café Assistant

Your Trust; Heywood; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local charity organization is seeking a Casual Café Assistant in Heywood to provide a high-quality service to customers. The role requires excellent customer service skills, experience in catering, and a commitment to food hygiene. You will be responsible for serving food, taking payments, and maintaining cleanliness in the café area. The organization is committed to inclusivity and welcomes diverse applicants.

Qualifications

• Previous experience in catering work.
• Emergency First Aid qualification or ability to achieve it.
• Ability to develop positive relationships with stakeholders.
• Knowledge of food allergens.
• Excellent interpersonal skills.

Responsibilities

• Provide efficient service to customers.
• Serve food and drink and take payments.
• Prepare and clean café area.
• Restock shelves and fridges.
• Follow laid down procedures under pressure.

Skills

Customer service

Communication skills

Time management

Teamwork

Initiative

Food hygiene awareness

Education

Level 2 Food Hygiene Certificate

Job description

Job Advert

When you join Your Trust as a Casual Café Assistant you will be part of a charity based across the Rochdale Borough that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

What’s in it for me?

• Salary: Band 2, Step 6, £12.60 per hour
• Hours: Casual hours, as and when available
• Location: Heywood Civic

What will my role be as a Casual Café Assistant?

The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes using your excellent customer service skills to be the face of our catering operations at Heywood Civic and other sites as required by providing an effective service such as serving food and drink, advising customers, taking payments, preparing and clearing and cleaning the café’s area and counters, restocking shelves and fridges and clearing and cleaning tables.

What do I need to have?

• Qualified to Level 2 Food Hygiene Certificate or demonstrate commitment and ability to achieve within 3-6 months
• Previous experience of catering work
• Hold Emergency First Aid or demonstrate commitment and ability to achieve within 3-6 months
• Previous experience of working within a customer facing role
• Friendly, outgoing person who likes to work with different customers
• Ability to develop positive relationships with stakeholders, partners and members of the public
• Ability to follow laid down procedures, work under pressure and without constant supervision
• Knowledge of computerised tills
• Ability to use own initiative and think commercially to support the development of the service
• Awareness of food allergens including training on Natasha’s Law, PPDS labelling requirements and FIC Regulations 2021
• Excellent communication; both oral and written and excellent interpersonal skills
• Excellent time management skills

As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.

If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

If you have any queries please call 01706 926215.

All applications must be made using the Your Trust Online Application Form as we do not accept CVs.

All positions are subject to a DBS Check appropriate to the role.