Casino Gaming Operations Manager — Lead Experience & Growth

The Rank Group; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading casino operator in Cardiff is seeking a Gaming Operations Manager to oversee gaming activities and drive business growth. The ideal candidate will have casino management experience, hold a PML License, and demonstrate a passion for delivering first class customer experiences. Join us to lead a dynamic team and enhance the excitement of our casino environment. This position offers competitive salary and benefits.

Benefits

Competitive annual salary

Share of uncapped tips

Paid breaks

28 days of holiday

Pension contribution

Life insurance

Long service awards

Online learning access

Retail discount scheme

Employee assistance programme

Food and drink discounts

Qualifications

• Proven success in achieving sales and yield targets.
• Ability to lead a team and communicate standards.
• Experience conducting EDD and RG conversations.

Responsibilities

• Oversee all gaming activities within the casino.
• Collaborate with the General Manager on business plans.
• Foster a culture of excellence among your team.

Skills

Casino management experience

Knowledge of UK gaming activities

People-focused leadership

Customer experience delivery

Education

Current PML License

Job description

A leading casino operator in Cardiff is seeking a Gaming Operations Manager to oversee gaming activities and drive business growth. The ideal candidate will have casino management experience, hold a PML License, and demonstrate a passion for delivering first class customer experiences. Join us to lead a dynamic team and enhance the excitement of our casino environment. This position offers competitive salary and benefits.