Casino Cashier

The Rank Group; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading casino operator in Reading seeks a Cashier to manage transactions and ensure a smooth cash desk operation. The ideal candidate will have exceptional attention to detail and great communication skills. You’ll work in a vibrant environment where customer experience is paramount while receiving benefits like competitive pay, tips, and pension contributions. Flexibility for night shifts and weekends is required.

Benefits

Hourly pay rate of £13.46

Uncapped tips

Additional pay after midnight

Paid breaks

28 days of holiday

Pension scheme

Life insurance

Long service awards

Online learning access

Free team uniform

Retail discount scheme

Employee assistance programme

Food and soft drinks discounts

Qualifications

• High numerical accuracy is vital for handling chips and cash.
• Understanding of legislation related to the cash desk.
• Great communication skills to interact efficiently with customers.

Responsibilities

• Manage transactions quickly and efficiently.
• Ensure the cash desk operation runs smoothly.
• Provide a first-class customer service.

Skills

Attention to detail

Numerical accuracy

Social skills

Communication skills

Job description

Company Description

Join Us at Grosvenor Casinos

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.

That’s where you come in.

As a valued team member, you\'ll receive the following benefits:

• Hourly pay rate of £13.46
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
• Legal & General Pension Scheme: We contribute 3% to your pension.
• Life Insurance: Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Responsibilities

Are you good with numbers and have a keen eye for detail?

As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.

Maintaining customer confidentiality is vital in this role, a long side providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.

Qualifications

• Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash - ensuring the cash desk always balances
• An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
• Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.

Additional Information

Be Part of What’s Next

If you\'re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.