Case Work Support Officer

Job Details; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in the UK is seeking a dedicated individual to provide high-quality administrative support to case work teams. The successful candidate will be responsible for maintaining accurate records and ensuring compliance with regulatory standards. Ideal applicants will have relevant qualifications in Social Work or related fields, as well as strong organizational and documentation skills. A supportive team culture and opportunities for career development are offered.

Benefits

Salary packaging up to $15900 tax-free

Additional $2650 entertainment card

Career development opportunities

Discounts on dining, travel, and retail

Qualifications

• Relevant tertiary qualifications in Social Work, Human Services, Psychology, or related fields.
• Knowledge of OOHC standards and state regulations is essential.
• Strong administration and documentation skills are required.

Responsibilities

• Support case work teams with administrative and compliance tasks.
• Maintain accurate client data and document tracking.
• Conduct audits and quality checks on documentation.

Skills

Strong documentation and compliance capability

Admin organisation and record-keeping skills

Knowledge of OOHC standards and state regulations

Ability to manage sensitive and confidential information

Education

Relevant tertiary qualifications in Social Work, Human Services, Psychology, Community Services

Qualifications in Business Administration, Compliance or Quality Systems

Job description

About the Role

Support case work teams by delivering high-quality administrative compliance and quality assurance support by ensuring accurate record keeping regulatory compliance and strong stakeholder engagement to maintain excellence in Out-of-Home Care services.

Why You’ll Love Working With Us

• Salary packaging up to $15900 tax-free plus an additional $2650 entertainment card
• A thriving and supportive team culture
• Opportunities for career development and growth pathways
• Be part of a passionate values driven team!
• Discounts on dining travel and retail

What You’ll Be Doing

• Provide admin and compliance support to case work teams
• Prepare and document meetings and case-related processes
• Maintain accurate client data and track case movements
• Conduct audits and quality checks on documentation
• Liaise with government carers and stakeholders as required

What You’ll Bring

• Relevant tertiary qualifications in Social Work Human Services Psychology Community Services or a related discipline highly desirable
• Qualifications in Business Administration Compliance or Quality Systems will also be highly regarded.
• Knowledge of OOHC standards and state regulations
• Strong admin organisation and record-keeping skills
• Ability to manage sensitive and confidential information
• Strong documentation and compliance capability
• Current drivers licence and probity clearances

About Us

We are a purpose-driven organisation supporting children and young people through therapeutic evidence-based care. Guided by our valuesInspired Courageous Skilful Responsivewe foster a supportive collaborative culture that prioritises safety wellbeing and positive futures.

How to Apply

If youre interested in joining us please submit your application online. Shortlisting is ongoing so get in early!

For questions contact Hannah at

We Celebrate Diversity

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We welcome applications from people with disability Aboriginal and Torres Strait Islander peoples LGBTI communities and culturally and linguistically diverse backgrounds.

Required Experience

Unclear Seniority

Key Skills

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Employment Type

Full-Time

Experience

years

Vacancy

1