CASE AIDE

State of Arizona; Stafford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A state agency is seeking an Assistant Case Manager (Case Aide) to provide support to families and children in social service programs. This role involves assisting case managers, supervising family visits, and documenting interactions with clients. Candidates must have a high school diploma or GED, a valid Arizona driver’s license, and the ability to pass background checks. Excellent benefits are offered, including paid leave and competitive health insurance. Join us in making a difference in the community.

Benefits

Paid sick leave

Paid vacation

Parental leave

Health and dental insurance

Life insurance

Vision coverage

Wellness plans

Qualifications

• Knowledge of human and social services information is beneficial.
• Ability to pass a background investigation and clearance checks.
• Must possess and maintain a valid Arizona driver's license.

Responsibilities

• Assisting clients as outlined by case managers.
• Supervising visits between parents and children.
• Documenting observations in case management systems.

Skills

Interpersonal relationships

Data entry

Verbal communication

Written communication

Time management

Education

High school diploma or GED

College experience in relevant fields

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Assistant Case Manager (Case Aide)

Job Location: 333 N. 8TH AVE., SAFFORD, AZ 85546. Salary: $17.34/hour. Grade: 14. Closing Date: 12/17/2025.

WHO ARE WE?

At the Arizona Department of Child Safety ("DCS"), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

WHAT DOES AN ASSISTANT CASE MANAGER (CASE AIDE) DO?

A DCS Assistant Case Manager (Case Aide) works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs.

• Assisting clients as outlined by the assigned case manager
• Providing services to individuals and families in various social service programs within the Department of Child Safety (DCS)
• Transporting clients as needed, including handling and installing child safety seating
• Arranging client appointments
• Supervising visits between parents and children
• Referring clients to appropriate community resources
• Participating in Foster Care Review Board meetings, court hearings and other meetings as required
• Documenting observations and interactions with clients in DCS case management system
• Providing case management assistance and providing clerical support as needed

Alternative work hours may be required, including overtime, weekends and holidays.

WHAT KNOWLEDGE, SKILLS, AND ABILITIES ARE HELPFUL?

Knowledge of:

• Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams)

Skill in:

• Establishing and maintaining interpersonal relationships
• General clerical functions such as data entry and filling
• Verbal and written communication
• Eliciting and gathering information
• Modeling professional behavior with clients
• Time management and multi‑tasking
• Observation

Ability to:

• Gain knowledge of human and social services information
• Understand and adhere to related State, Federal and local laws, as well as DCS policies and procedures
• Comply with casework principles and practices
• Comprehend and follow moderately complex written and oral instructions
• Organize data in a logical and coherent manner
• Prepare written reports accurately in a prescribed format
• Actively listen and provide supportive attention to clients
• Acquire and renew CPR certification

SELECTIVE PREFERENCE

• The ideal candidate will have college experience with credit hours in child development, rehabilitation, counseling, psychology, social services, sociology or related field.

WHAT IS REQUIRED TO BE AN ASSISTANT CASE MANAGER (CASE AIDE)?

• High school diploma or GED
• Valid Arizona driver’s license
• Must obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
• Pass a background investigation and DCS Central Registry check
• Maintain acceptable driving records and complete required driver training (see Arizona Administrative Code R2‑10‑207.12)
• Position requires driving or the use of a vehicle as an essential function of the job; comply with Driver’s License Requirements

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER:

• Paid sick leave
• Paid vacation, including ten (10) holidays per year
• Paid parental leave – up to 12 weeks per year for newborn or newly‑placed foster/adopted child (pilot program)
• Competitive health and dental insurance plans
• Life insurance and long‑term disability insurance
• Vision coverage
• Short‑term disability insurance
• Deferred compensation plans
• Supplemental life insurance
• Employee wellness plans
• Bi‑Lingual Stipend: $500 annual stipend paid in equal increments

Learn more about the Paid Parental Leave pilot program.

RETIREMENT

Positions in this classification participate in the Arizona State Retirement System (ASRS). Participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

EEO STATEMENTS

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

CONTACT US

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.