Carrier Coordinator

JD Group Plc; Greater Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent international retailer is seeking a Carrier Coordinator based in Greater Manchester. This role involves monitoring trailer collections and operational processes between the warehouse and carriers, maintaining schedules, and ensuring updated records for informed decision-making. Strong organizational skills and clear communication abilities are essential. The company offers competitive benefits including discounts and opportunities for personal development.

Benefits

Staff Discount on JD Group and other brands

Personal development opportunities

Qualifications

• Strong organisation skills and accurate record keeping are essential for the role.
• Basic knowledge of Excel and comfort with Microsoft Office is desirable.
• Strong verbal and written communication skills are necessary.

Responsibilities

• Monitor trailer collections and operational processes between warehouse and carrier.
• Maintain trailer schedules and ensure records are up-to-date.
• Attend daily calls with warehouse teams to discuss plans and timings.

Skills

Organisation skills and accurate record keeping

Beginner use of Excel

Comfortable using Microsoft Office

Strong people skills

Clear written and oral communication capabilities

Job description

JD Sports- Head Office, 0001 Warehouse, ROCHDALE, Rochdale, United Kingdom

Job Description

Posted Thursday 29 January 2026 at 01:00

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Carrier Coordinator

Group

Reporting to: Carrier Manager

Location: Kingsway

Hours: 37.5 hours per week

Role Overview: The Carrier Coordinator is responsible for monitoring trailer collections in and out of all JD warehouses, as well as any operational day to day processes between warehouse and carrier. As Carrier Coordinator they will be responsible for ensuring trailer fill rate and utilisation is recorded against plan and attending daily calls with peers to maintain or improve this metric. The Carrier Coordinator will maintain the trailer schedule and ensure records are up to date to allow for informed decision making.

• Trailer schedules for all JD warehouses and carriers
• Monitor and record trailer departures and arrivals into warehouse and carrier
• Attend daily calls with warehouse teams to discuss plan and timings
• Monitor and record trailer utilisation across each carrier and warehouse
• Control the trailer management proactively adjusting based on demand
• Support Carrier Analyst/Manager with accurate metrics and incident reporting
• Out of Hours process and escalation plan with carrier and warehouse teams
• First point of contact for trailer issues/delays
• First point of contact for warehouse despatch issues related to carrier
• Monitor carrier assets and usage in warehouse

Skill/Experience/Knowledge Needed:

• Organisation skills and accurate record keeping
• Ideally beginner use of excel and comfortable using Microsoft Office
• Comfortable talking with different teams and suppliers each day
• Comfortable with monitoring a plan and taking
• Strong people skills with clear written and oral communication capabilities

Can do, positive attitude for all and any challenges and tasks

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

JD Sports- Head Office, 0001 Warehouse, ROCHDALE, Rochdale, United Kingdom