Carers Development Officer

Cyngor Sir Ceredigion County Council; Penmorfa, Aberaeron; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local council in Wales is looking for a Carers Development Officer to enhance support services for unpaid Carers. This role involves engaging with Carers, facilitating service improvements, and requires fluency in Welsh. Candidates will benefit from flexible hours, competitive leave, and a strong emphasis on career development. The position is based in Penmorfa and includes comprehensive benefits.

Benefits

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Qualifications

• Ability to think creatively and find innovative solutions.
• Excellent listening, communication, presentation, and interpersonal skills.
• Ability to engage others at all levels from diverse backgrounds.

Responsibilities

• Engage with Carers to ensure they feel supported and consulted.
• Facilitate improvement of integrated support for Carers.
• Develop creative methods to encourage Carer participation.

Skills

Creativity

Communication

Interpersonal skills

Listening

Presentation

Education

Degree of fluency in Welsh

Job description

We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

We are looking to recruit a Carers Development Officer to join our Carers and Community Support team on a permanent basis.

The role of the Carers Development Officer aims:

• To continually improve the quality and range of support and services available to meet the needs of unpaid Carers of all ages and backgrounds including Parent Carers and Young Carers
• To assist the Carers and Community Support Team in supporting the local authority to carry out its unpaid Carers duties in line with current legislation
• To take the lead in agreed areas of work in response to the needs of the team and Carers

On a day-to-day basis you will:

• Engage with Carers to enable them to feel supported, consulted and heard in the decisions making processes that affect their lives
• Facilitate the continual improvement of integrated and appropriate support to Carers across health, social care and the third sectors
• Develop innovative and creative ways to encourage Carer participation and co-production which contribute to enhanced Carers awareness, and support services

We are looking to recruit an individual, who:

• Can think creatively and find innovative solutions to create improvements in services for Carers
• Has excellent and effective listening, communication, presentation, and interpersonal skills
• Has an ability to promote and encourage engagement of others at all levels and from a wide range of backgrounds in a range of public and professional settings
• Can respond sensitively and confidentially in a courteous and professional manner to remarks, queries or complaints received from a variety of sources and in a range of formats

In addition to the above, we require an individual with a degree of fluency in the Welsh language. A successful applicant without the required Welsh language skill will be fully supported to reach the desired standard within two years of appointment.

In exchange for your skills and commitment, we will offer you a range of employee benefits including a flexible hours scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here. In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

Interviews will be held: In Person, in Penmorfa, Aberaeron.

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

What we offer

• Work-life balance
• Lifestyle savings scheme
• Generous employer pension scheme
• Cycle to work scheme
• Learning and development

Where you\'ll work

Porth Cymorth Cynnar – Community Wellbeing and Learning

We provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

• Lifelong Learning and Skills
• Leisure & Wellbeing
• Early Intervention Services
• Support and Prevention Services
• Ceredigion Pupil Referral Unit

Penmorfa is our most central office, it is where our Chief Executive and Councillors are based.

Aberaeron is a picture perfect harbour town and is one of Ceredigion\'s best loved holiday destinations with fashionable places to stay and eat.