Carer Focused Admin | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Nuneaton and Bedworth; Hybrid; GBP 20,000 - 27,000; Full time

Job summary

An NHS Trust providing varied healthcare services is looking for a dynamic individual to deliver comprehensive administrative support for the Early Intervention Teams. This role involves managing databases, ensuring accurate data for KPI tracking, and providing secretarial support to clinicians. The ideal candidate will have excellent communication and IT skills, at least GCSE-level education with an administration qualification, and a keen interest in healthcare administration. Flexibility in working hours and location is available.

Benefits

Generous annual leave entitlement

Learning and development opportunities

Salary sacrifice schemes

Discounts with retailers and restaurants

Wellbeing support

Staff networks and support group

Qualifications

• Educated to GCSE level with experience in administration NVQ or equivalent.
• Excellent IT skills, especially in Excel and Word Processing.
• Previous experience in a health care setting desired.

Responsibilities

• Support the administration function for Early Intervention Teams.
• Ensure databases are updated and maintained.
• Provide secretarial support to clinicians and managers.

Skills

Excellent communication skills

Organisational skills

Secretarial skills

IT skills

Ability to build effective working relationships

Education

GCSE level education

Administration NVQ or QCF or equivalent experience

Tools

Excel

Word Processing

Job description

We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function for the Early Intervention in Psychosis Teams in North Warwickshire, South Warwickshire and Coventry with the planning and organising of our carer focused education support group.

This is a unique and bespoke post designed to support the admin function in enabling the Early Intervention Teams to deliver specific interventions. These interventions are required as part of the 2016 NHS England Access and Waiting Time Standard.

This role will be an equally split post between all localities and based at the Manor Site in Nuneaton. The role can be undertaken from home if the applicant prefers, and the hours can be negotiated to be flexible within the services core operational hours of 9-5pm Monday to Friday.

Ensuring the databases are kept up to date with carers details, data cleansing regarding KPI's (key performance indicators), general database management and the upkeep and organisation of the shared X drive with carers information.

The successful candidate willprovide an efficientand comprehensive administration service and secretarialsupport to clinicians and managers supporting the clinic management function. We are looking for individuals with a positive approach to change who are supportive of service improvements.

The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, excel experience and a high level of competence is a priority with experience of Word Processing, email and audio typing. Previous experience of working within a health care setting would be desirable.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self‑motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in‑house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Carer Focused support is one of the key performance indicators in Early Intervention, therefore this role supports this target with the completion of dedicated and specific tasks including liaison with team managers and clinicians, using a database of information to send out invite letters to family members/carers as identified within the teams. Liaison with group participants who express an interest in attending the groups and sending out any necessary information including links to the group via Zoom.

This advert closes on Friday 26 Dec 2025