Careers Information, Advice and Guidance Adviser - (HMP Rochester)

Seetec Business Technology Centre; Rochester; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading community-based organization in the UK is looking for a Careers Information, Advice and Guidance Adviser. This role involves working within prison settings to empower individuals by providing career coaching and support. The ideal candidate should possess excellent interpersonal skills and a resilient attitude. The position offers a competitive salary and numerous benefits, including annual leave and a healthcare cash plan.

Benefits

25 days annual leave + Bank Holidays

2 Volunteer Days

Pension - 5% Employer Matching

Healthcare Cash Plan

Annual Salary Review

Refer a Friend Scheme

Access to BenefitHub for discounts

Qualifications

• High level of initiative and motivation.
• Ability to seek out solutions to problems.
• Excellent interpersonal skills.

Responsibilities

• Manage a prisoner caseload and support achievement of targets.
• Document advice and goals in Learning and Work Plans.
• Attend custody meetings and travel for training.

Skills

Resilience

Empathy

Independence

Problem-solving

Job description

We're Hiring for a Careers Information, Advice and Guidance Adviser to join our team. As a CIAG Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You'll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job - it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You'll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £26,000 To £29,000 (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There's also the opportunity to progress your career!

Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200

Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems
• Excellent interpersonal skills with the ability to work independently
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
• Customer/Service User Focus

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Personal Wellbeing and Approved Premises.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of Ex-Offenders can be found on our website under About us

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location: HMP Rochester

Hours: 37.5 hours per week

Closing Date: 9 October 2025