Care Support Worker

Protocol Education Ltd; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational support organization in Gateshead is seeking a Care Support Worker to assist children with additional needs in specialist school environments. This role focuses on providing day-to-day support, encouraging confidence, and building relationships. Ideal candidates are caring, patient, and ready to learn, with experience in care or youth work preferred but not essential. Opportunities for growth and training are provided.

Benefits

Weekly PAYE pay

Free CPD training

Ongoing guidance from a consultant

Opportunities for career growth

Qualifications

• Experience in care or SEND is welcome but not essential.
• Willingness to learn new approaches.

Responsibilities

• Provide day-to-day support to pupils with varying needs.
• Help with routines, transitions, and activities.
• Encourage communication, independence, and confidence.
• Work closely with teachers and follow plans.
• Offer guidance during challenging moments.

Skills

Caring attitude

Good communication skills

Calmness

Ability to build relationships

Job description

We are looking for a Care Support Worker to support children and young people in specialist school settings across the Newcastle and Gateshead area. These schools work with pupils who have a range of additional needs, and they are hoping to welcome someone who can offer patience, reliability, and a reassuring presence throughout the day.

This is a meaningful role where every small achievement matters. You’ll be helping pupils feel safe, supported, and comfortable as they move through their routines. Whether you have experience in care, education, youth work, or you’re simply someone with a caring nature and a willingness to learn, you’ll be supported every step of the way.

What you’ll be doing as a Care Support Worker

• Providing day-to-day support to pupils with varying care and learning needs.
• Helping with routines, transitions, and personalised activities.
• Encouraging communication, independence, and confidence.
• Working closely with teachers and support staff to follow clear plans and consistent approaches.
• Offering calm guidance during more challenging moments and celebrating progress as it happens.

What we’re looking for

• Someone caring, patient, and ready to support young people who may need extra help.
• A calm attitude and the ability to build positive relationships.
• Good communication skills and a willingness to learn new approaches.
• Experience in care or SEND is welcome but not essential. The right attitude matters most.

What you’ll receive from Protocol

• Weekly PAYE pay with no umbrella companies.
• Free CPD, including training in SEND, behaviour support, safeguarding, and wellbeing.
• Ongoing guidance from a consultant who understands specialist settings in the local area.
• Opportunities to grow within the sector and explore long-term career pathways.

If you’d like a role where you can make a real difference to young people who benefit from steady, caring support, we’d be delighted to hear from you. Apply today and we’ll guide you through the next steps.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.