Care Navigator x 3

NHS National Services Scotland; Invergordon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health organization in Invergordon seeks Care Navigators for a fixed term role until 31 March 2026. As the first point of contact for patients, you will provide essential administrative support to GPs. Ideal candidates will possess excellent communication skills and flexibility for shifts between 8 am and 6 pm, Monday to Friday. This role emphasizes the importance of teamwork and attention to detail, contributing to patient care in a busy medical setting.

Qualifications

• Excellent interpersonal and communication skills, both written and verbal.
• Good level of IT skills necessary for administrative tasks.
• Attention to detail and team-oriented approach required.

Responsibilities

• Act as the first point of contact for patients at the practice.
• Provide comprehensive reception services and administrative support.
• Multi-task effectively and work well under pressure.

Skills

Excellent interpersonal and communication skills

Good level of IT skills

Methodical, attention to detail

Team player

Job description

Care Navigator – Secondment or Fixed Term to 31 March 2026

Alness/Invergordon Medical Group is a large and busy NHS Highland GP Practice based across two sites. We are looking to welcome enthusiastic care navigators to our friendly team on a fixed term basis. The role involves being the first point of contact for our patients and providing administrative support to our GPs.

Hours are negotiable but the ideal candidates will be flexible and available for shifts between 8 am and 6 pm Monday to Friday.

Responsibilities

• Act as the first point of contact for patients.
• Provide comprehensive reception services.
• Perform administrative duties, multi-tasking whilst working well under pressure.
• Ensure patients receive the right care at the right time.

Requirements

• Excellent interpersonal and communication skills, written and verbal.
• Good level of IT skills.
• Methodical, attention to detail, team player.

Contact

Craig Dodd – [e-mail]

Donna Fraser – [e-mail]

Diane McIvor – [e-mail]

Closing Date

Midnight Sunday 4th January 2026

Job Reference

234863

Please be advised this role does not meet the eligibility criteria for a Skilled Worker Visa or a Health and Care Worker Visa.

NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.