Care Manager

LQS Healthcare Services Ltd; Worthing; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Worthing is seeking a Care Manager to oversee operational management and compliance with care standards. You will lead the team, ensure quality service delivery, and manage complaints. The ideal candidate will have experience in care management and a commitment to client confidentiality. Apply by sending your CV and cover letter via email.

Qualifications

• Proven experience in managing care services.

Responsibilities

• Manage the operational aspects of the care service.
• Ensure compliance with CQC requirements.
• Support staff and develop the care service.
• Investigate complaints and ensure confidentiality.

Job description

Overview

Due to our expanding business we require a Care Manager to support the Registered Domiciliary Care Manager in ensuring high quality domiciliary care services are provided to clients to enable them to retain their independence and remain living in their homes.

Responsibilities

• To take responsibility for the effective operational management of the care service.
• To ensure the service meets all statutory and Care Quality Commission (CQC) requirements and relevant legislation.
• To take responsibility for the effective management and development of the care service.
• To work effectively as part of the team and support the Registered Manager and all colleagues as required.
• To protect the confidentiality of clients and the organisation.
• To participate in the on-call emergency out of hours rota.
• To oversee emergencies and incidents and provide advice and guidance to the team.
• To develop, promote, and maintain an effective system of communication with clients, families, staff, and other significant stakeholders.
• To investigate complaints and dissatisfaction in line with the organisation’s policy.
• To work in partnership with other professionals and attend multi-agency meetings when required.
• To carry out staff supervisions and performance reviews.

If you wish to find out more please visit our website www.lqshealthcareservices.co.uk

To apply please send CV and covering email to [e-mail] indicating your relevant experience. Thank you.