Care Home Receptionist – Maternity Cover & Admin Support

Avery Healthcare Group; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Leicester is looking for a warm and dedicated Receptionist to join their South Lodge Care Home team. This role focuses on providing high-quality customer service and handling administrative tasks. The ideal candidate will possess excellent communication skills, be confident using computers, and bring a friendly attitude to the role. Join a supportive environment that values compassion and respect in delivering exceptional care to residents.

Qualifications

• Must have excellent verbal and written communication skills.
• Must be confident in using computers.
• Must have a positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and client complaints is preferred.

Responsibilities

• Offer professional, high quality customer service as the first point of contact.
• Answer telephones, respond to enquiries, and redirect calls appropriately.
• Complete reception-related administration and maintain the tidiness of the reception area.

Skills

Excellent communication skills

Computer proficiency

Friendly and welcoming attitude

Problem-solving experience

Job description

A leading healthcare provider in Leicester is looking for a warm and dedicated Receptionist to join their South Lodge Care Home team. This role focuses on providing high-quality customer service and handling administrative tasks. The ideal candidate will possess excellent communication skills, be confident using computers, and bring a friendly attitude to the role. Join a supportive environment that values compassion and respect in delivering exceptional care to residents.