Care Home Receptionist and Admin Assistant

Harbour Healthcare Ltd; England; On-site; GBP 18,000 - 23,000; Full time

Job summary

A healthcare provider in Stoke-on-Trent is seeking an Admin Assistant to provide vital administrative support. The ideal candidate will have excellent communication skills, proficiency in Microsoft Office, and a proactive attitude. Responsibilities include processing payroll, maintaining compliance records, and assisting with recruitment. Join a professional team focused on high standards of care and employee wellbeing with numerous benefits including discounts and training opportunities.

Benefits

Discounts on Shopping, Fashion, Days out, Travel

Flex Earn – Earned wage access

Free face-to-face counselling

Staff recognition award ceremonies

£30 voucher for ‘Employee of the month’

Opportunities for training and career progression

Salary Sacrifice Pension scheme

Blue Light Card discounts

Access to eye test and glasses at discount

Cashback card savings

Wellbeing portal access

Seasonal company events

Refer a friend scheme

Responsibilities

• Processing payroll details for all employees.
• Ensuring compliance of care worker and service user files.
• Maintaining compliance dashboards.
• Assisting with the recruitment selection process.
• Filing and answering telephone calls.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support.

Skills

Excellent written and verbal communication skills

Proficiency using Microsoft Office Suite

Hands-on experience with office equipment

Professional attitude and appearance

Resourcefulness and proactivity

Excellent organisational skills

Multitasking and time-management skills

Job description

Overview

Care Home Receptionist and Admin Assistant – Clement Court Care Home, High Lane, Tunstall, Stoke-on-Trent ST6 6JN

Harbour Healthcare are recruiting for an Admin Assistant in Tunstall, Stoke on Trent. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

Responsibilities

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

Requirements / Essential Skills

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks

Benefits

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more
• Flex Earn – Earned wage access
• Free face-to-face counselling for you and your family
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card – up to 50% discount across 100s of retailers
• Access to a free eye test and discounted glasses
• Cashback card – save up to £500 annually, usable at over 80 big brands
• Wellbeing portal: free meditation series, free wellbeing podcasts & live virtual events, free mental health support programmes, free workout plans, free Live digital gym classes, free mindset and wellbeing series
• Seasonal company events, competitions and incentives
• Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you. Apply now!