Care Home Administrator & Front Desk Lead

Care Concern Group; Letchworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned care home provider is seeking a Business Administrator to play a vital role in ensuring smooth operations at their Letchworth Garden City facility. This role requires proven healthcare administration experience, leading the reception team, and building strong community relationships. Competitive pay at £15 per hour with a positive workplace culture, ongoing training, and development opportunities. Join a collaborative team dedicated to delivering outstanding care.

Benefits

Company Pension scheme

Free Onsite Parking

Paid DBS

5.6 Weeks Annual Leave

Ongoing learning and career progression opportunities

Access to Employee Assistance Programme

In-house training and nationally recognised qualifications

Qualifications

• Proven experience in care home or healthcare administration.
• Ability to lead and support a reception team.
• Strong organisational skills and attention to detail.

Responsibilities

• Welcome prospective residents and team members.
• Represent the care home and build community relationships.
• Oversee and maintain the enquiry database.
• Manage all administrative systems for seamless operations.
• Support and guide the reception team.

Skills

Healthcare administration experience

Business administration expertise

Organisation

Communication

Job description

A family-owned care home provider is seeking a Business Administrator to play a vital role in ensuring smooth operations at their Letchworth Garden City facility. This role requires proven healthcare administration experience, leading the reception team, and building strong community relationships. Competitive pay at £15 per hour with a positive workplace culture, ongoing training, and development opportunities. Join a collaborative team dedicated to delivering outstanding care.