Care Coordinator – Hybrid Role in Healthcare Support

Abbott; Newport; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A respected care provider in the UK is seeking a Care Coordinator to handle client and clinician inquiries, coordinate staffing needs, and ensure compliance with regulations. This office-based role for the first six months will evolve into a hybrid model. Ideal candidates will have an NVQ in Health and Social Care, experience in the sector, and strong communication skills. The position offers various employee benefits, including a wellness program and discounts.

Benefits

Employee Assistance Programme

Retail discounts

Gym discounts

Health Cash Plan

Wellness days

Group Life Insurance

Qualifications

• Must have experience in the healthcare or social care sector.
• Full UK driving licence is required.
• Proven ability to manage incoming inquiries effectively.

Responsibilities

• Manage incoming client and clinician enquiries.
• Coordinate staffing and match clinicians to client needs.
• Ensure compliance with policies and regulations.
• Maintain accurate records and provide administrative support.
• Collaborate with teams to ensure efficient service delivery.
• Manage referrals and monitor service users’ conditions.

Skills

Excellent communication skills

Organisational skills

Confidence handling high call volumes

Education

NVQ in Health and Social Care (or equivalent)

Tools

Microsoft Word

Outlook

Excel

Job description

A respected care provider in the UK is seeking a Care Coordinator to handle client and clinician inquiries, coordinate staffing needs, and ensure compliance with regulations. This office-based role for the first six months will evolve into a hybrid model. Ideal candidates will have an NVQ in Health and Social Care, experience in the sector, and strong communication skills. The position offers various employee benefits, including a wellness program and discounts.