Care Coordinator – Flexible Hours, Local Impact

Papa Home Care Ltd; Chelmsford; On-site; GBP 35,000 - 37,000; Full time

Job summary

A home care service provider in Chelmsford is seeking a Care Coordinator to support their management team and ensure effective service delivery. The role involves coordinating care, maintaining digital records, and providing excellent customer service. Suitable candidates will have strong communication and organizational skills, as well as professional experience in care. This position offers flexible hours, training opportunities, and a competitive salary of £35,000 – £37,000 per annum.

Benefits

Earn between £35,000 – £37,000 per annum + extra on bank holidays

Flexible & guaranteed work

Exclusive paid training

36 – 48 hours expected per week

Qualifications

• Professional experience in providing care and support, ideally in a Home Care setting.
• Driving license and access to a vehicle with business insurance.

Responsibilities

• Support the Home Care Manager in running the service.
• Update and maintain digital records.
• Discuss purchasing fees with local authorities and clients.
• Investigate complaints and take remedial action.
• Provide great customer service.
• Accept new care packages from different referral routes.
• Provide care and be available for out-of-hours on-call services.
• Prepare staff rotas and reorganize when necessary.
• Carry out supervisions and assessments.

Skills

Excellent communication skills

Organizational abilities

Reliability

Ability to build trusting relationships

Job description

A home care service provider in Chelmsford is seeking a Care Coordinator to support their management team and ensure effective service delivery. The role involves coordinating care, maintaining digital records, and providing excellent customer service. Suitable candidates will have strong communication and organizational skills, as well as professional experience in care. This position offers flexible hours, training opportunities, and a competitive salary of £35,000 – £37,000 per annum.