Care Coordinator — Drive Seamless In-Home Care

MCS Healthcare; Sutton; On-site; GBP 34,000; Full time

Job summary

A healthcare service provider in Sutton is seeking a dedicated Care Coordinator to join their team. In this role, you'll manage care packages and serve as the liaison between clients and healthcare staff. The position requires strong organizational and communication skills, along with attention to detail. You'll have the opportunity to grow within the company with excellent benefits, including 28 days of holiday, a pension scheme, and various lifestyle discounts.

Benefits

28 days holiday including bank holidays

Extra day off for your birthday

Blue Light Card

Company pension scheme

Long service awards

Lifestyle and retail discounts

Qualifications

• Excellent verbal and written communication skills.
• Calm, organized, and able to prioritize in a busy environment.
• High attention to detail.
• Strong problem-solving and conflict-resolution abilities.
• Ability to manage confidential information with professionalism.

Responsibilities

• Act as the central link between clients, healthcare professionals, and field staff.
• Ensure care packages are delivered smoothly and efficiently.
• Manage staff placements and respond to booking requests.
• Maintain accurate records using Salesforce and ensure compliance.
• Handle client and candidate communications professionally.

Skills

Strong verbal and written communication skills

Organisational skills

Attention to detail

Problem-solving abilities

Confidentiality management

Tools

Salesforce

Booking systems

Job description

A healthcare service provider in Sutton is seeking a dedicated Care Coordinator to join their team. In this role, you'll manage care packages and serve as the liaison between clients and healthcare staff. The position requires strong organizational and communication skills, along with attention to detail. You'll have the opportunity to grow within the company with excellent benefits, including 28 days of holiday, a pension scheme, and various lifestyle discounts.