Care Coordinator

Loveday Esher; Esher; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury senior living provider in Esher is seeking a dedicated professional to coordinate member assessments and manage staff performance. You'll ensure personalized care by communicating effectively with team members and family. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work variable hours, including evenings and weekends. Join a passionate team dedicated to providing world-class service to members.

Benefits

Paid breaks

Company pension plan

Health Care Cash Plan

Access to Wagestream platform

Access to Perkbox, discounts platform

Opportunities for Training & Development

Employee Assistance Programme

Discretionary bonus

Employee Recognition Programmes

Death in Service benefit

Scope for progression and promotion

Employee Referral Scheme

Qualifications

• Punctual and hardworking with quick learning ability.
• Ability to manage variable hours including evenings and weekends.
• Experience in healthcare or care services is beneficial.

Responsibilities

• Co-ordinate the member assessment process.
• Communicate relevant information to achieve person-centred care.
• Complete one-to-one meetings and performance reviews with staff.
• Allocate staff and complete daily assignments.
• Communicate with family members regarding member progress.
• Conduct effective handovers between shifts.
• Provide coaching and support to Care Assistants.
• Develop activities focused on member preferences.

Skills

Excellent communication skills

Strong attention to detail

Good physical stamina

Outgoing personality

Job description

About Loveday

Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.

Rewards Package

• Paid breaks
• Company pension plan
• Health Care Cash Plan
• Access to Wagestream platform
• Access to Perkbox, discounts platform
• Opportunities for Training & Development
• Access to our Employee Assistance Programme
• Discretionary bonus
• Employee Recognition Programmes
• Death in Service benefit
• Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
• Employee Referral Scheme

Main Duties and Responsibilities

• Co-ordinate the member assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
• Ensure that all relevant information in respect of each member is communicated as appropriate to achieve delivery of person-centred approach.
• Complete all allocated one-to-one meetings and yearly performance reviews with staff in the department.
• Ensure appropriate staff allocations and completion of daily assignments.
• Regularly communicate to family members with regards to member needs and progress.
• Conduct and oversee effective handovers between all shifts, ensuring that the Care Services Manager is kept fully informed at all times with regards to applicable areas.
• Provide daily coaching and support to Care Assistants as needed, leading by example at all times.
• Develop and execute daily programming for members focusing on person centred activities.
• Carrying out any other task that may be reasonably assigned to you.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.