Care Co-ordinator

Central and North West London NHS Foundation Trust; Greater London; On-site; GBP 46,000 - 56,000; Full time

Job summary

A prominent healthcare provider in London is seeking a motivated Care Co-ordinator (Social Worker) for their Mental Health team. The role involves assessing, planning, and reviewing health and social care needs for a group of service users with a forensic/offending history. Candidates should have experience in multi-disciplinary teams and within the CPA framework. The position offers competitive salary and ongoing career progression along with excellent staff benefits. Join a supportive environment dedicated to delivering high-quality patient care.

Benefits

Health and wellbeing services

Season ticket loans

Cycle to work scheme

Relocation package (subject to criteria)

Discounts for staff and families

Qualifications

• Registered Practitioner (Social Worker).
• Evidence of professional development since registration.
• Experience in care co-ordinating within CPA framework.

Responsibilities

• Assess, plan and review health and social care needs under the Care Programme Approach.
• Promote health and well-being of patients.
• Case manage an identified caseload of clients.

Skills

Expert in engaging with people with mental health problems

Risk assessment and management skills

Excellent communication skills

Effective time management

Knowledge of safeguarding frameworks

Problem solving, stress management & conflict resolution skills

Education

Registered Practitioner (Social Worker)

Post registration qualification that enhances clinical work

Job description

Care Co-ordinator (Social Worker) -ReFoCuS Team

Go back Central and North West London NHS Foundation Trust

The closing date is 11 February 2026

Central & North West London NHS Foundation Trust is a Top Employer Award Winner & works in partnership to provide responsive & dependable primary care, mental health, intellectual disability & substance misuse services to the diverse & culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative & enthusiastic Care Co-ordinator (Social Worker) to join our forward thinking, friendly & expanding Mental Health team in the Kensington, Chelsea and Westminster Community Forensic Team.

By joining our Health & Justice Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health & well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed & maintained to the highest of standards at all times.

Our motto is "Caring NOT Judging" so by working in partnership with the criminal justice system & other agencies, we provide responsive, dependable & high-quality primary care & mental health services to those who may have offended & those at risk of offending in the communities we serve, to improve their health status & to encourage social inclusion.

Why not see what our staff say about working within our award winning teams: https://www.cnwl.nhs.uk/health-and-justice/find-out-what-its-work-health-and-justice

Main duties of the job

The post holder will work as a Care Co-ordinator as part of a multi-disciplinary team, to assess, plan and review health and social care needs under the Care Programme Approach (CPA) for a group of service users with a forensic/offending history.

To undertake comprehensive assessments alone or with colleagues and feedback to the Multi-disciplinary Team, ensuring that planned care is individual and appropriate to the needs of the patient.

To provide effective case management to a defined caseload in accordance with the Care Programme Approach, in conjunction with the team, appropriate departments and external health, social care and forensic services.

About us

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:

• Monthly supervision
• Access to exciting internal and external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:

• Preceptorship
• Support and guidance with Revalidation
• Hidden Gem and annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London and include:

• Health and wellbeing services
• Season ticket loans
• Cycle to work scheme
• Relocation package *subject to meeting criteria*

The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Quality of Care:

• Promote the health and well-being of patients and maintain a safe, caring and therapeutic environment based on an individualised approach.
• Working with the Team Leader to provide an environment that promotes training and development among the workforce.
• To work under the direction of the team manager and staff in the service to ensure that clinical priorities are clearly understood and met to an agreed standard.
• To assess health and social care needs and negotiate care plans with patients and staff teams.
• To undertake risk assessments including the formulation of a comprehensive plans developed jointly with the patients and staff teams.
• To provide a service sensitive to age, culture, ethnicity and gender, sexuality and disability.
• To contribute to the effective multi-disciplinary team working within the team and the rest of the service.
• To carry out duties in accordance with professional, CNWL and Local Authority policies.
• To undertake comprehensive assessment of individuals: to include all areas of need and information gathering from all relevant Prison departments and external agencies.
• To case manage an identified caseload of clients, in conjunction with the multi-disciplinary team and relevant agencies and carers. To include the planning and implementation of effective care plans, regular review meetings, timely referral to external agencies, within the framework of the CPA, to ensure effective pre-release and discharge planning.

For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.

Person Specification

Education and Qualifications

• Registered Practitioner (Social Worker)
• Evidence of professional development since registration
• Post registration qualification that enhances clinical work: CBT, DBT, Dual Diagnosis, etc.

Previous Experience

• Experience of working as part of a multi-disciplinary team
• Experience of care co-ordinating within CPA framework
• Experience of working in community setting
• Experience of mentoring or supervising students
• Experience of working in a Prison or forensic environment

Skills & Knowledge

• Expert in engaging with people with mental health problems, assessing their needs, designing and delivering appropriate interventions and evaluating the effectiveness of the process.
• Risk assessment and management skills.
• Excellent communication skills both verbal and written.
• Ability to work effectively as part of a team and independently as appropriate.
• To use supervision positively and effectively.
• Proven ability to work patients to increase their level of self-determination and resilience.
• Effective time management.
• Knowledge of the needs and rights of patients.
• Knowledge of safeguarding frameworks
• Problem solving, stress management & conflict resolution skills.
• Ability to engage in evidence based practice, with an understanding of care quality (clinical governance).
• Knowledge of CPA, Mental Health Act, MAPPA, legislation and policies relevant to prison mental health.
• Motivated to maintain the highest standards possible in the service.
• Able to accept constructive feedback.
• Able to ask for support where required
• Compassionate & non-judgmental approach.
• Flexible.
• Smart appearance and professional manner.

Other

• To conduct self in accordance with relevant code of conduct and practice for registration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Central and North West London NHS Foundation Trust

£46,419 to £55,046 a yearper annum incl. HCAS (pro rata if P/T)