Care Co-ordinator

South West London and St Georges Mental Health NHS Trust; Teddington; On-site; GBP 44,000 - 53,000; Full time

Job summary

A mental health service provider in Teddington is seeking a Care Co-ordinator to manage a caseload of clients aged 18 to 75. The role includes working within a multi-disciplinary team to provide high-quality care and supporting patients throughout their recovery journey. Applicants must be registered nurses with significant clinical experience. The post offers a salary between £44,485 to £52,521 per annum, inclusive of outer London HCAS, along with career development opportunities.

Benefits

Flexible working

Career development opportunities

Qualifications

• Must have experience in reflective practice to enhance skills.
• Significant clinical experience is required.
• Previous mentorship or preceptor experience is essential.

Responsibilities

• Manage a caseload of clients with serious mental health illnesses.
• Work collaboratively within a multi-disciplinary team.
• Administer and monitor medication side effects.

Skills

Quality care provision

Self-awareness

Problem-solving

Advocacy for individuals

Education

Registered Adult nurse

Registered mental health nurse

Registered Learning disabilities nurse

Job description

Care Co-ordinator

Go back South West London and St Georges Mental Health NHS Trust

The closing date is 28 December 2025

We are looking for an enthusiastic Community Nurse to join our Richmond Early Intervention Service (EIS). Applicants need to be professionally qualified and committed to providing responsive and high-quality clinical services to mental health service users and their carers.

The Early Intervention Team provides a service for those people with first onset psychoses between the ages of 17 and 65 years. The aim of the service is to provide intensive care using the Assertive Community Team model, to prevent relapse, reduce the number of “revolving door” admissions, ensure effective treatment for resistant symptoms, reduce the incidence of suicide, and maximise an individual's personal and social functioning.

The post holder will work within a multi‑disciplinary team comprising of Doctors, Psychologist, Social Workers, CPNs, OT, Support and Recovery Workers, Employment Specialists, a Team Manager and team administration staff.

Main duties of the job

This role is for a Care Co‑ordinator/Key Worker to manage a caseload of clients aged between 18 and 75 who experience serious and enduring mental health illness/s, using evidence based /client centred principles to assess, plan, implement and evaluate interventions.

Applicants must have a keen interest in all mental health issues and therefore is required to have up to date knowledge of treatments and protocols. The post holder will be able to work autonomously, exercise clear and coherent decision‑making skills and be able to work flexibly.

The role involves working closely alongside the patients and their carers as well as various relevant agencies, including GP’s, acute Hospitals, Social Services, as well as voluntary support services.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill‑health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti‑racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co‑produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Job responsibilities

Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery‑focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support.

Co‑ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi‑disciplinary team (MDT).

Providing accurate information about care in an accessible format to patients and their relatives / carers.

Liaising and working positively with members of the multi-disciplinary team and partner organisations.

Administering, and monitoring the side-effects of, medication; monitoring service user compliance.

Safety; safe custody of medicines, sharps, clinical equipment, report all incidents following trust policy.

Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service users own experience and clinical judgment.

Person Specification

Education and Qualification

• Registered Adult nurse and/or Registered mental health nurse and/or registered learning disabilities nurse

Experience and Knowledge

• Experience of research‑based/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice
• Significant relevant clinical experience
• Experience as a preceptor/mentor
• Experience of taking responsibility for a ward/clinical unit
• Experience of engaging/supporting clinical research projects

Skills and Abilities

• Able to provide quality care that is responsive to service user's needs, without close supervision
• Self-aware, self‑confident and intrinsically motivated to do a good job and to motivate others
• Advocates for all individuals, particularly those with protected characteristics; promotes equality and diversity
• Problem solving, ability to identify problems, review options and take appropriate action without a predetermined framework

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South West London and St Georges Mental Health NHS Trust

£44,485 to £52,521 a yearper annum inclusive of outer London HCAS