Care Co-ordinator

Home Care Direct; Chesterfield; Hybrid; GBP 26,000 - 33,000; Full time

Job summary

A leading care service provider in Chesterfield is seeking a full-time Care Coordinator (Regional Care Lead). This role involves overseeing client reviews, training staff, and maintaining records. Candidates must have a Level 3 qualification in health and social care, experience in the sector, and a UK driver's license. The position offers benefits such as hybrid working post-probation, competitive salary between £26,750 and £32,750, and various employee wellbeing initiatives.

Benefits

Competitive salary

Hybrid working after probation

On-call bonus

Mileage compensation

Pension scheme

Birthday day off

Employee Assistance Programme

Wellbeing app access

Engagement activities

Qualifications

• Level 3 qualification linked to health and social care.
• Experience working in the health or social care industry.
• Driver with own vehicle or learning to drive with expected test pass before probation end.
• Excellent telephone manner and ability to work under pressure.
• High level of computer literacy covering Word, Excel, Outlook.
• Experience in managing people and motivating teams.

Responsibilities

• Organise client reviews, staff training, supervision, and appraisals.
• Ensure all records are kept up to date.
• Act as the main point of contact for clients and healthcare professionals.

Job description

Care Coordinator (Regional Care Lead)

Job Reference Nbr : ZR327

Full-Time : 37.5hrs Monday to Friday

Chesterfield East Midlands

Pay : 26750 - 32750 per annum

We have a fantastic opportunity for a full-time Care Coordinator (Regional Care Lead) to join us at our successful and industry-leading company based at our head office in Chesterfield working Monday to Friday 9am to 5pm with hybrid working considered after a 6 month probationary period.

Benefits

• A salary of : 26750 - 32750 per annum depending on experience
• On-call is paid at 50 - 80 per day in addition to your salary
• Mileage is paid at 48p per mile for the first 10000 miles 25p per mile thereafter
• Auto-enrolment into our pension scheme
• Sick pay after probation
• Birthday day off
• Hybrid working after probation with the option to work from home one day a week
• Blue Light Card with access to high street discounts
• Employee Assistance Programme which provides a 24 / 7 confidential helpline
• Access to our wellbeing app which provides nutrition fitness podcasts and meditations along with self‑help guides
• Excellent staff engagement activities including competitions team‑building and employee awards
• On‑site use of our wellbeing room

About the role

We are looking for someone with previous experience and a knowledge of the care industry. You should have excellent communication and admin skills and a good understanding of CQC standards and regulations.

The role duties include organising client reviews, staff training, supervision and appraisals. You must be highly organised in ensuring that all records are kept up to date. You will be the main point of contact for clients, their staff team and other healthcare professionals.

You are required to undertake training identified by the company to support your role and responsibilities; some of this will be undertaken off‑site and at varying locations. No hands‑on care is involved in this role.

For this role it is necessary that you are a driver with a full UK licence and access to your own vehicle. We will however consider candidates who are currently learning to drive who anticipate passing their test before the end of the probationary period.

Requirements

• Level 3 qualification linked to health and social care
• Experience working in the health or social care industry
• Driver with own vehicle or learning to drive and expected to pass test before the end of the probationary period
• Excellent telephone manner and the ability to work under pressure
• High level of computer literacy covering Word, Excel, Outlook
• Experience of managing people and motivating teams

You must have a good attention to detail

• You must possess the knowledge of and / or practical experience of moving & handling personal care, medication management, experience in learning disabilities and autism.

Personal Qualities

• You must be confident on the telephone and have a good telephone manner
• You must show commitment and a willingness to be flexible and complete a task to specified deadlines
• Have a pro‑active and can‑do approach
• Be compassionate and caring
• Have the confidence and ability to talk to people at a professional level
• Be punctual, flexible and willing to make necessary changes to meet any changing needs of the company in line with the care industry requirements
• You must have a willingness and the flexibility to travel to various locations to undertake tasks such as team meetings, supervisions for staff review meetings, etc.

HomeCareDirect are industry‑leading specialists in personalisation. We help a wide variety of people to take control over their care at home using personal budgets, personal health budgets, direct payments or their own funding.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.