Care Administrator

Housing 21; Edlington; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading care service provider in the UK is seeking a Care Administrator to provide administrative support within an Extra Care Scheme. Responsibilities include rostering care workers, managing staff training, and processing annual leave. The ideal candidate will have a good knowledge of office software and significant office administration experience. Benefits include a pension scheme, occupational sick pay, and opportunities for flexible working. Applications close on 25 January 2026.

Benefits

Pension scheme

Holiday pay

Occupational Sick Pay

Health Cash Plan

Employee Assistance Programme

Nine-day fortnight option

Qualifications

• Good working knowledge of Outlook, Word and Excel is essential.
• Significant office administration experience is essential.
• Experience in minute taking is desirable.

Responsibilities

• Inputting the weekly hours and support with the rostering of care workers.
• Processing and monitoring all care staff annual leave.
• Organising and managing staff training events.

Skills

Good working knowledge of Outlook, Word and Excel

Significant office administration experience

Experience in minute taking

Knowledge of basic payroll and invoicing processes

Experience working in a care service

Job description

Hours: 25 hours per week
Shift Pattern: Working hours to be discussed at interview

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.

We’re growing. Quickly. In the last three years alone we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As Care Administrator with Housing 21, you will provide a general administrative service within an Extra Care Scheme to support the Schemes care objectives.

Main responsibilities of the job include:

• Inputting the weekly hours and support with the rostering of care workers
• Processing and monitoring all care staff annual leave
• Organising and managing staff training events
• Creating and maintaining staff files
• Assisting the management team with the recruitment process
• Responding promptly and efficiently to customer enquiries received
• Shift Pattern: 5 days per week

The successful candidate will need:

• Good working knowledge of Outlook, Word and Excel (Essential)
• Significant office administration experience (Essential)
• Experience in minute taking (Desirable)
• Knowledge of basic payroll and invoicing processes (Desirable)
• Experience working in a care service (Desirable)

The benefits

• Pension scheme
• Holiday pay
• Holiday purchase scheme
• Occupational Sick Pay
• Occupational Maternity/Paternity Pay
• Health Cash Plan
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Income protection
• Eye care vouchers
• Car lease scheme
• Cycle to Work scheme
• Employee Assistance Programme
• Support to progress and develop

As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made.

If you require more information before applying for this role, please see the attached job profile.

Closing date for applications 25 January 2026
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.