Cardiology PPC

Forest Hospitals Nhs Foundation Trust; Sutton-in-Ashfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in the UK seeks an experienced Patient Pathway Co-ordinator to join their cardiology department. The position involves managing patient data, balancing urgent referrals, and being the first point of contact for patients. Ideal candidates should display strong organisational skills, attention to detail, and a compassionate approach to care. The role fosters collaboration with healthcare professionals to ensure the smooth operation of patient pathways.

Qualifications

• Strong organisational skills to manage patient data effectively.
• Attention to detail to ensure accurate records are maintained.
• Compassionate and caring attitude towards patients.

Responsibilities

• Answering and making phone calls to patients and colleagues.
• Managing patient-based data efficiently using Excel.
• Balancing urgent and routine referrals with a patient care focus.
• Collaborating with consultants across Cardiorespiratory services.

Skills

Organisation

Attention to detail

Compassionate approach to patient care

Communication skills

Job description

Overview

The Cardiology department at King's Mill Hospital is seeking an experienced and enthusiastic Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence. As a Patient Pathway Co-ordinator, you will play a crucial role in ensuring the smooth operation of our patient pathways. You will be the first point of contact for patients and colleagues, handling inquiries and providing support. Your role will involve meticulous management of patient data, balancing urgent and routine referrals and maintaining accurate records. This position requires a high level of organisation, attention to detail and a compassionate approach to patient care.

Responsibilities

• Answering and making phone calls to patients and colleagues.
• Thoroughly managing an in-depth patient-based Excel document.
• Efficiently balancing urgent and routine referrals with a strong emphasis on patient care.
• Tracking patients in the virtual triage platform.
• Validating PTL (Patient Tracking List).
• Performing audio typing as required.
• Collaborating closely with consultants and colleagues across the Cardiorespiratory services.
• Tracking patient case notes.
• General administrative duties including photocopying, faxing and filing.

About King's Mill Hospital and Trust

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands. Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here