Cardiff St Marys Street Part Time Customer Care Assistant- 3pm-11pm

McDonald's United Kingdom; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fast-food chain in Wales is seeking a Part Time Customer Care Assistant to ensure a high standard of customer service. You'll engage with customers, maintain a clean environment, and create a welcoming atmosphere. This role requires strong communication skills and the ability to work as part of a team. The benefits include holiday pay, service awards, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Maintain high energy levels while working efficiently.
• Friendly, welcoming, and helpful behaviour.

Responsibilities

• Deal with customers and maintain the dining area.
• Organise special events and create a welcoming atmosphere.
• Keep the manager informed about customer satisfaction.

Skills

Effective communication skills

Teamwork

Attentive listening

Job description

Part Time Customer Care Assistant- Up to 16 hours/2 shifts per week 3pm-11pm.

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Part-time Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top highstreet and online brands and much more...........