Car Service Advisor | Main Dealer, Birmingham

Jago Consultants; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A main dealer in Birmingham is seeking an experienced service advisor to join their team. In this role, you will greet customers, book vehicles into the workshop, and provide excellent customer service throughout. Ideal candidates will have experience as a service advisor, a clean driving license, and a sales-oriented approach. Offering a competitive salary of £22,000 with an OTE of £30,000, this position is perfect for those passionate about customer satisfaction.

Qualifications

• Experience working within a service advisor role at a main dealer.
• Full License with no more than 6 points.

Responsibilities

• Meeting and greeting customers in a friendly manner.
• Booking vehicles into the technical workshop.
• Liaising with the technical workshop for vehicle updates.
• Providing exceptional customer service to maintain relationships.
• Maintaining thorough product knowledge.
• Adopting a sales approach for upselling.
• Keeping work areas orderly.

Skills

Customer service skills

Sales approach

Product knowledge

Job description

A main dealer in Birmingham is seeking an experienced service advisor to join their team. In this role, you will greet customers, book vehicles into the workshop, and provide excellent customer service throughout. Ideal candidates will have experience as a service advisor, a clean driving license, and a sales-oriented approach. Offering a competitive salary of £22,000 with an OTE of £30,000, this position is perfect for those passionate about customer satisfaction.