Car Park Attendant

Vospers Motor House Ltd; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run motor dealer group in Plymouth is seeking a Car Park Attendant who will ensure a professional and efficient service for vehicles on site. The role requires providing parking assistance and maintaining a clean environment, alongside adhering to health and safety regulations. Candidates with prior customer service experience are preferred. This position involves 40 hours per week with salary discussions during the interview.

Benefits

30 days annual leave

Full range of motoring discounts

Access to online discount platforms

Paid sickness scheme

Employee assistance programs

Cycle to Work scheme

Professional development training

Qualifications

• Previous customer service experience preferred.
• Ability to maintain professionalism and courtesy in a busy environment.
• Familiarity with health and safety regulations.

Responsibilities

• Provide parking instructions and assistance to guests.
• Check vehicles for damage and necessary repairs.
• Maintain cleanliness and tidiness of outdoor areas.
• Ensure health and safety issues are addressed.
• Direct guests appropriately within the site.

Job description

About Us

Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
• Full range of motoring discounts on MOTs, servicing, sales, and parts
• Access to an online platform with discounts across multiple retailers
• Paid sickness scheme
• Full range of employee assistance programmes and support services
• Cycle to Work scheme
• Professional development via our Motorv8 and Vospers 5 training schemes
• Manufacturer-specific training
• Generous staff and customer referral scheme

Job Title

Car Park Attendant

The Role

The main purpose of a Car Park Attendant is to ensure a professional and efficient service to all vehicles that arrive on site.

Key Responsibilities

• Provide parking instruction, guidance and assistance to all guests as they arrive on site.
• Check vehicles on site to assess for damage and potential repairs.
• Ensure a courteous, professional and friendly welcome to all guests.
• Ensure visitors are parked in an orderly and considerate fashion, with main access routes kept free of obstruction.
• Ensure the site and outdoor areas are clean, tidy and presentable, reporting any issues where necessary.
• Confirm that all health and safety issues are dealt with proficiently and efficiently to ensure no person is at any risk while on site at Vospers.
• Provide all guests with precise directions to the relevant departments.
• Liaise with the other car park attendant and other relevant staff members in providing any applicable information regarding upcoming guests or requirements of vehicle drivers.
• Direct disabled drivers to the disabled parking bays.
• Move vehicles when necessary to ensure the smooth operation of the Vospers site.
• Inform relevant managers of any vehicles that are not parked appropriately or within the correct spaces.
• Wear the high-vis jacket provided for your own safety and to remain visible to all vehicles arriving on site.
• Use the diary system provided by the Service Department to ensure the customer can be greeted by name.
• Conduct any vehicle checks, including mileages of vehicles as they come in for service and when they are collected to ensure complete customer satisfaction.

Location

Valley Road, Plymouth

Salary

Based on qualifications and experience, to be discussed at interview

Hours

40 hours per week

Care - Accountability Performance - Respect - Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team at [e-mail] or 01752 636342