Candidate Success Operations Specialist at VC-backed AI talent marketplace

Jack & Jill/External ATS; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading AI recruitment platform in London is seeking a skilled candidate experience architect. The role involves optimizing candidate activation and building operational workflows to enhance engagement and success. Ideal applicants will have 2-4 years of experience in operations or customer success, analytical skills including data analysis and SQL, and strong communication abilities. This position offers the potential to move into a leadership role with equity ownership as the company scales.

Benefits

Equity ownership

Leadership growth opportunities

Qualifications

• 2-4 years in operations, customer success, or growth roles.
• Experience within a marketplace or platform is preferred.
• Exceptional communication skills are essential.

Responsibilities

• Own candidate activation, optimizing conversion funnels.
• Build operational workflows and automations for onboarding.
• Manage feedback loops to influence product decisions.

Skills

Data analysis

SQL

Communication skills

Systems thinking

Job description

Company Description

VC-backed AI talent marketplace

Job Description

Join a rapidly growing AI platform reimagining recruitment. This role owns the end‑to‑end candidate experience, building scalable systems, analyzing data, and optimizing funnels for tens of thousands of users. You'll be the architect of candidate success, ensuring engagement and value, directly influencing product and engineering to shape the future of talent matching.

Location

London, UK

Why this role is remarkable

• Define and build the candidate operations function from the ground up as the first hire in this critical role.
• Directly impact product development and strategy for a platform serving tens of thousands of candidates.
• Grow into a leadership position as the company scales rapidly, with meaningful equity ownership.

What you will do

• Own candidate activation, analyzing and optimizing the signup‑to‑activation funnel to improve conversion.
• Build scalable operational workflows, playbooks, and automations for onboarding, engagement, and support.
• Manage candidate feedback loops, synthesizing insights to influence product and engineering decisions.

The ideal candidate

• Has 2‑4 years in operations, customer success, or growth roles, ideally within a marketplace or platform.
• Is highly analytical, comfortable with data analysis, SQL, and turning insights into action.
• Possesses exceptional communication skills, a systems‑thinking mindset, and a scrappy, resourceful approach.

How to Apply

To apply for this job speak to Jack, our AI recruiter.

Step 1. Visit our website
Step 2. Click 'Speak with Jack'.
Step 3. Login with your LinkedIn profile.
Step 4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
Step 5. If the hiring manager would like to meet you, Jack will make the introduction.