Campaign Assistant (FTC)

Channel 4; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent media organization seeks a Campaign Assistant to support the Campaign Operations team in maximizing revenue across various channels. This role involves booking and administering campaigns, ensuring delivery levels, and developing relationships across departments. Essential skills include attention to detail, administrative ability, and excellent communication. Candidates with a background in TV Trafficking or campaign roles are preferred. This position is crucial for achieving daily objectives within a dynamic environment.

Qualifications

• High level of accuracy and attention to detail is essential.
• Experience in using online systems is required.
• Relevant experience in a TV Trafficking or campaign team role is a benefit.

Responsibilities

• Develop an understanding of all trading aspects of the Channel 4 revenue flow.
• Monitor the delivery levels of Digital and Linear campaigns.
• Build and maintain good relationships to maximize revenue.

Skills

High level of accuracy and attention to detail

Strong administration skills

Ability to multi-task and prioritize

Excellent communication skills

Experience in delivering excellent customer service

Tools

Word

Excel

Outlook

Job description

The Campaign Operations Team is responsible for the creation and delivery of maximum revenue across all means of viewing.

The purpose of the Campaign Assistant role within the Campaign Operations team is to book and administer both Linear and Digital campaigns in conjunction with the Airtime Sales team. This will be done under the guidance of a Campaign Executive.

This level of service is to be attributed to all channels and platforms across our portfolio.

The Campaign Assistant will help the Campaign Executive in all aspects of delivery and monitoring of deals to ensure the most efficient delivery of deals across all revenue streams.

The most essential requirement is to ensure that the C4 sales department generates the maximum amount of revenue across all our revenue streams.

KEY RESPONSIBILITIES

• To develop a thorough understanding of all trading aspects of the Channel 4 revenue flow.
• To develop a thorough knowledge of all Linear and Digital booking systems.
• To monitor the delivery levels of all Digital and Linear campaigns on a daily, weekly, monthly basis highlighting any anomalies.
• To ensure all Digital and Linear activity is booked and adhere to the internal booking cycle.
• To understand and prioritize any late Linear or digital problems highlighted by Airtime Sales.
• Problem-solving throughout the month to maximize revenue for the channel.
• Develop relationships with counterparts across all C4 Departments (including Airtime Sales & Traffic) to ensure conflicting demands are met across all revenue streams.
• Communicates both verbally and in writing with all internal departments across all disciplines.
• Resolves routine airtime and digital problems at a campaign level.
• Escalate more complex problems to line management.
• Prioritise workload in conjunction with Campaign Operations Executives.

ESSENTIAL EXPERIENCE AND SKILLS

Technical & Professional Skills

• High level of accuracy and attention to detail.
• Strong administration skills.
• Experience of using online systems.
• Ability to multi-task, prioritise and work to strict deadlines.
• Experience in delivering excellent customer service.
• Relevant experience in a TV Trafficking or campaign team role is a benefit.
• Ability to work under pressure.
• Previous experience of carrying out administrative duties.

Autonomy / Judgement / Decision Making

• Ability to make judgement calls within a framework / guidelines.
• Good PC skills (Word, Excel, Outlook).
• Excellent communication skills.

Relationship Management

• Experience in building and maintaining good internal & external working relationships in order to support efficient working and maximise revenue.
• Liaises continually with their exec and line manager team to ensure all time-sensitive tasks are covered.

Complexity / Problem Solving

• The role requires an ability to adjust and learn quickly.

Business Impact / Strategic Perspective

• The role has deadline-critical daily objectives that must be adhered to.