Cafe Team Member

Tesco PLC; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company is seeking a dedicated Team Member for their café. In this role, you will prepare and serve food, ensuring that all safety standards are met while delivering exceptional customer service. The position offers flexible working hours with guaranteed minimum hours weekly. You’ll work in a dynamic environment, supporting the café team and creating a welcoming atmosphere for customers. If you have a passion for food and hospitality, we invite you to apply and be part of our vibrant team.

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and maintain a clean environment.

Responsibilities

• Following food safety and hygiene regulations.
• Preparing, cooking, and serving food according to the menu.
• Resolving customer complaints effectively.

Skills

Customer service

Teamwork

Time management

Communication

Multitasking

Job description

Key Responsibilities

• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café's delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café's menu inside and out and serving food exactly as it's intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.
• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.
• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

About the Café

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

Team Member Role

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards.

Along with this, you'll help keep everything, from kitchen equipment to customer tables tidy and clean. It's a lively role, full of everyday challenges, but that's just one of the reasons it's so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.