Cafe Team Member

Tesco UK; Abingdon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading supermarket chain is seeking a Café team member in Abingdon to enhance customer experiences through excellent service and food preparation. You will be tasked with maintaining hygiene, serving customers efficiently, and ensuring food safety. The role offers flexibility in hours and opportunities for progression within a supportive work environment.

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently in a clean environment.

Responsibilities

• Keep kitchen equipment and utensils clean.
• Serve customers quickly and efficiently.
• Follow food safety and hygiene regulations.
• Prepare, cook, and serve food according to the café's menu.
• Resolve customer complaints and communicate with management.

Skills

Customer service

Health and Safety knowledge

Teamwork

Multitasking

Communication

Job description

Overview

Café team members help bring daily moments to life for customers: a bit of cooking, a bit of chatting, and a lot of impact. You’ll ensure dishes meet our menu standards and safety requirements, and you’ll help keep kitchen equipment, surfaces, and customer areas tidy.

It’s a lively role with everyday challenges, plus flexible hours, opportunities for progression, and more. We offer a minimum of 16 guaranteed hours per week; if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would love to hear from you.

The following outlines availability windows in the week and how we schedule contracted hours. You’ll receive 3 weeks’ notice of shifts. We can support flexibility if your availability closely matches the advertised times. Read more in the policy details.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café’s delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café’s menu inside and out and serving food exactly as it’s intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.

You will need

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

With 329 Cafes across the country and counting, our teams work closely to ensure the customer experience is to the highest standard and service; no two days are ever the same. Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We’re a place where Everyone’s Welcome.

We know life looks different for each of us. We welcome chats about flexible working. Some are at the start of their careers; others want the freedom to do what they love; some may be carers, nearing retirement, or adapting to parenthood. Talk to us during your application about how we can support.

We’re proud to have Disability Confident Leader accreditation and are committed to providing an inclusive and accessible recruitment process. For information on the accessibility support we can offer, please read the policy.

On occasions with high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. We will only be able to offer individual feedback to candidates who attend an interview.