Café Team Lead: Service, Stock & People

Suffolk Wildlife Trust; Lowestoft; On-site; GBP 25,000; Full time

Job summary

A leading conservation charity in Lowestoft is seeking an Assistant Café Supervisor to support the café’s operations. Responsibilities include leading the team, managing food preparation, and ensuring excellent service standards in a visitor-centred environment. Key qualifications include excellent communication, customer service skills, and experience in similar settings. The role offers a permanent contract with competitive pay and benefits, including 33 days of annual leave, pension contributions, and additional perks in our cafés.

Benefits

33 days of annual leave

9% employer pension contribution

Free life insurance

Discounts at high street retailers

10% discount in cafés

Qualifications

• Confidence in preparing and serving food and maintaining cleanliness.
• Experience in a similar environment is essential.
• Ability to support and guide others in a busy setting.

Responsibilities

• Support the smooth running of the café and ensure an exceptional visitor experience.
• Lead the café team to deliver outstanding service and maintain high presentation standards.
• Manage food preparation, stock management, and staff supervision.

Skills

Excellent communication skills

Customer service skills

Food preparation skills

Teamwork

Supervisory skills

Tools

EPOS till systems

Job description

A leading conservation charity in Lowestoft is seeking an Assistant Café Supervisor to support the café’s operations. Responsibilities include leading the team, managing food preparation, and ensuring excellent service standards in a visitor-centred environment. Key qualifications include excellent communication, customer service skills, and experience in similar settings. The role offers a permanent contract with competitive pay and benefits, including 33 days of annual leave, pension contributions, and additional perks in our cafés.