Cafe Supervisor & Lead Barista - 32h/wk, 4-on/3-off

Bupa; Wantage; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading health insurance provider is seeking a Shop / Café Assistant to oversee café operations in Richmond Village. This role requires strong leadership skills and a commitment to excellent customer service. Responsibilities include supervising staff, managing stock levels, and ensuring compliance with health and safety regulations. Candidates should have barista training and a Food Safety Level 2 certification. This is a full-time permanent position with competitive pay in a supportive environment.

Qualifications

• Proven leadership skills to manage a team in a busy café environment.
• Strong customer-focused approach to ensure high service standards.
• Experience in monitoring compliance with health & safety regulations.

Responsibilities

• Supervise daily operations including opening and closing procedures.
• Lead, train, and motivate staff for excellent customer service.
• Manage staff rotas and ensure adequate coverage during peak times.
• Handle customer queries and resolve complaints professionally.
• Monitor stock levels and order supplies to minimize waste.

Skills

Leadership skills

Customer service

Food Safety Level 2 certification

Barista training or experience

Team management

Stock management

Job description

A leading health insurance provider is seeking a Shop / Café Assistant to oversee café operations in Richmond Village. This role requires strong leadership skills and a commitment to excellent customer service. Responsibilities include supervising staff, managing stock levels, and ensuring compliance with health and safety regulations. Candidates should have barista training and a Food Safety Level 2 certification. This is a full-time permanent position with competitive pay in a supportive environment.