Cafe Supervisor

QD Stores Ltd; Bawdeswell; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local café chain in Bawdeswell is seeking a Café Supervisor to oversee operations, ensure customer satisfaction, and manage daily café tasks. Responsibilities include preparing drinks, serving food, and processing payments. This part-time role offers a total of 25.5 hours per week with a flexible schedule across two weeks.

Qualifications

• Leadership experience in a café or food service environment.
• Ability to address customer inquiries and maintain satisfaction.
• Knowledge of health and safety regulations.

Responsibilities

• Oversee day-to-day operations of the café.
• Prepare hot and cold drinks and serve counter food.
• Process customer payments and ensure housekeeping.

Job description

The role of a café supervisor is more leadership-oriented compared to a café assistant. A café supervisor is responsible for overseeing the day-to-day operations of the café and ensuring that everything runs smoothly. You’ll ensure high levels of customer satisfaction are met, addressing customer inquiries, concerns, and feedback in a professional manner.

You would be preparing hot and cold drinks, as well as serving counter food and processing customer payment transactions, whilst overseeing café assistants and their rest breaks.

Good housekeeping of the café environment and following health and safety regulations is essential.

25.5 hours per week in total.

Week 1: Monday, Friday and Saturday 8.30am to 5.30pm.

Week 2: Tuesday, Wednesday and Saturday 8.30am to 5.30pm.