Cafe Manager

OneRetail; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering service provider in the UK is seeking a passionate Café Manager to oversee operations and deliver outstanding customer service. The successful candidate will have at least two years of management experience in a similar setting and will be responsible for leading teams, managing budgets, and ensuring compliance with safety standards. This full-time role offers opportunities for career advancement and personal development within the organization.

Qualifications

• Minimum two years’ management experience in a café or similar environment.
• Ability to drive team performance and deliver high service standards.
• Understanding of Health & Safety and Food Safety regulations.

Responsibilities

• Lead and motivate teams to achieve high standards of service.
• Oversee daily operations, including stock management and budgets.
• Track KPIs and collaborate with management to meet business targets.
• Ensure compliance with safety and food standards.

Skills

Passion for food and service

Team leadership

Strong communication skills

Organisational abilities

Financial management

Job description

Café Manager - One Retail, Compass Group UK&I

We’re recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. If you are passionate about delivering exceptional food and world-class customer service, and can confidently oversee catering and service operations, this could be the role for you. Full-time contracts are available at 40 hours per week.

At the heart of One Retail, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.

In return, you’ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key responsibilities:

• Leading and motivating teams to deliver consistently high standards of food and service
• Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
• Working closely with your line manager to track KPIs and deliver against business targets
• Maintaining a strong and positive brand presence in line with Compass Group UK&I values
• Driving innovation by identifying opportunities for new service concepts and customer offers
• Acting as the link between customers and internal teams to ensure expectations are exceeded
• Supporting, developing, and training team members, leading by example at every step
• Ensuring compliance with Health & Safety and Food Safety standards across all operations

Ideal candidate:

• A true passion for food, service, and delivering memorable customer experiences
• Minimum two years’ management experience in a similar environment
• Proven ability to lead and develop successful teams
• Strong financial and operational management skills
• Excellent communication and organisational abilities
• Ambitious, motivated, and always looking to develop skills and knowledge