Cafe Front of House & Guest Experience Specialist

Tesco PLC; Mansfield Woodhouse; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading grocery retailer in the United Kingdom seeks an individual for a café role focused on customer service, food safety, and collaboration. Responsibilities include resolving complaints, maintaining food freshness, and preparing beverages. Ideal candidates should be efficient, communicate well, and multitask effectively in a team environment. Knowledge of health standards and operational policies is essential. This position offers the chance to contribute to maintaining high service standards in a busy café setting.

Qualifications

• Ability to work efficiently and maintain a clean environment.
• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.

Responsibilities

• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness by following FIFO stock rotation.
• Adhering to food safety and hygiene regulations while keeping daily records.
• Accepting deliveries and handling safe storage of food.
• Clearing and sanitising tables to keep the café clean.
• Preparing hot and cold drinks for customers.

Skills

Efficient work

Team collaboration

Communication

Multitasking

Initiative

Planning and organization

Job description

A leading grocery retailer in the United Kingdom seeks an individual for a café role focused on customer service, food safety, and collaboration. Responsibilities include resolving complaints, maintaining food freshness, and preparing beverages. Ideal candidates should be efficient, communicate well, and multitask effectively in a team environment. Knowledge of health standards and operational policies is essential. This position offers the chance to contribute to maintaining high service standards in a busy café setting.