Caf- Supervisor

Surrey County Council; Greater London; On-site; GBP 15,000 - 25,000; Part time

Job summary

A local government organization is seeking a part-time Caf Supervisor to manage daily operations at the Woking Adult Learning Centre. This role includes overseeing service quality, food preparation, and ensuring a welcoming atmosphere. The ideal candidate will have strong customer service skills and relevant experience. This position offers 28 hours per week, great benefits, and flexibility around other commitments.

Benefits

26 days' holiday, rising with service

Employee Assistance Programme

Local government pension

Lifestyle discounts

Paid volunteering days

Qualifications

• Strong customer service background.
• Proven experience in food service.
• Knowledge of cash handling procedures.
• Working knowledge of health and safety in a kitchen.
• Willingness to undertake Food Hygiene Level 2 Certificate.
• Practical approach with lone working experience.
• IT skills for food ordering.

Responsibilities

• Oversee the operations of the caf and maintain high service standards.
• Prepare and serve food and drinks ensuring quality.
• Handle cash and banking ensuring accurate records.
• Maintain a clean and safe environment according to regulations.
• Create a welcoming atmosphere and supervise volunteers.

Skills

Strong customer service

Food preparation experience

Cash handling knowledge

Health and safety knowledge

IT skills for ordering

Education

Food Hygiene Level 2 Certificate

Job description

Overview

This role is offered as a part time, term time opportunity, great for individuals looking for a flexible, customer facing role that could work around other commitments. We can offer 28 hours per week over 37 weeks per year and the actual salary is 15,444.78 per annum, pro rata to 24,330.

The working hours for this role are Monday to Thursdays 9am to 2:45pm and Fridays 9am to 2pm, for 37 weeks per year.

This opportunity is based at our Woking Adult Learning Centre, with the expectation of supporting at our other centres if required.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer\'s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days
• Learning and development hub where you can access a wealth of resources
• Discount on Adult Learning Courses

About the Team

Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges.

About the Role

As the Caf Supervisor you will oversee the day-to-day operations of our welcoming caf, which serves a range of drinks, food and snacks to our learners and other caf users. This role is key in creating a warm and inviting atmosphere as the caf acts as the central hub of our Centre. In addition, there may be opportunities for you to work with and supervise volunteers.

Your day-to-day tasks will include managing the operations of the caf ensuring a high standard of service is maintained, preparing and serving food and beverages ensuring quality and presentation, overseeing cash handling and banking procedures maintaining accurate records, maintaining a clean and safe environment adhering to health and safety regulations, creating a positive and welcoming atmosphere for all caf users and providing guidance and supervision to volunteers, when applicable.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Strong customer service background.
• Proven experience serving and preparing food for the public.
• Some knowledge of cash handling and banking procedures.
• Working knowledge of good health and safety practice in a kitchen environment.
• Willingness to undertake (or update) Food Hygiene Level 2 Certificate, an essential part of the role.
• Demonstrate a practical and confident approach, as lone working is involved in this role.
• IT skills and knowledge, for ordering of food/ingredients.

We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. Online searches may be carried out on applicants who are shortlisted for interview.

A DBS \"Disclosure and Barring Service\" check for regulated activity (formerly known as CRB) will be required for this role.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Phil Evans by e-mail

The job advert closes at 23:59 on Tuesday 16th of September 2025.

Local Government Reorganisation (LGR)

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Behaviours

The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.