C&B Group Billing Coordinator

Edwardian Hotels London; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious hotel group in City of Westminster is seeking a C & B Billing Co-ordinator to handle client enquiries and manage billing efficiently. The ideal candidate will have strong communication skills and some finance experience, ensuring timely invoice processing and credit management. A client-focused approach and teamwork are essential for success in this role. Join our dynamic team to make lasting memories for our guests while advancing your career in a supportive environment.

Benefits

Competitive salary

28 days Holiday including Bank Holidays

Complimentary meals and beverages

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Access to discount platform

Company pension scheme

Regular social events

Annual recognition events

Access to company doctor

Online learning platform

Opportunities for promotion

Qualifications

• Some previous experience in a Finance or similar role would be useful.
• Ability to proactively prioritise tasks.
• Outstanding inter-personal and negotiation skills.

Responsibilities

• Manage all enquiries efficiently and ensure clients have credit available.
• Post revenue accurately and send invoices to clients on time.
• Handle all C & B paymasters within 5 days and follow up as necessary.

Skills

Excellent communication skills (verbal & written)

Team player

Client focused approach

IT literate

Job description

Responsibilities

• As a C & B Billing Co-ordinator you will manage all enquires efficiently and will be responsible for ensuring that all clients have credit available.
• You will ensure that revenue is posted accurately and efficiently.
• You will ensure that invoices are sent to clients in a timely manner and will be responsible for deposit handling.
• You will ensure that all block information is complete and up to date in Opera and will take appropriate action to resolve any queries you have.
• You will manage and settle all C & B paymasters within 5 days and will follow up as necessary.
• You will take ownership of following up on non arrival bookings and will record the charges made or waived as per Front of House Standards.
• You will assist with the daily completion of all administration tasks within the department.
• You will provide support to the hotel for all general C & B Billing.

Qualifications

• Some previous experience in a Finance or similar role would be useful.
• Are able to proactively prioritise the needs of the role
• Excellent communication skills (verbal & written) and ability to liaise effectively with non-financial staff.
• Team player with outstanding inter-personal, negotiation and organizational skills.
• Client focused approach to work.
• IT literate.

Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Join the UK's most dynamic collection of hotels and restaurants.

At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for a C & B Billing Co-ordinator to join the Finance Team at Edwardian Hotels London