Business Travel Consultant Overnight Hours

CM recruitment; Birmingham; Remote; GBP 38,000 - 44,000; Full time

Job summary

A growing travel service provider is seeking an experienced Business Travel Consultant to work overnight hours from home. The role includes managing client bookings using Galileo, resolving issues, and providing excellent customer service. Candidates must have strong experience in business travel consulting and ticket re-issues. The position offers a salary of £38,000 plus additional shift uplift pay.

Benefits

25 days holiday

Paid training

Shift uplift pay

Qualifications

• Experience as a Business Travel Consultant is essential.
• Strong knowledge of Galileo for booking and ticketing.
• Experience with manual ticket re-issues required.

Responsibilities

• Manage bookings for flights, hotels, and car rentals.
• Handle client amendments, date changes, and problem-solving tasks.
• Provide outstanding customer service to UK-based clients.

Skills

Business travel consultant experience

Galileo knowledge

Manual ticket re-issue experience

Customer service skills

Job description

Overview

Business Travel Consultant, Overnight Hours – Homeworker Required for an expanding business travel company. They are looking for a very experienced business travel consultant with strong Galileo and manual ticket re-issue experience to join the team. Paying £38,000 + shift uplift pay.

Responsibilities

• Dealing with a range of clients mostly UK based.
• Booking flights, car hire, rail and hotels using Galileo.
• Problem solving, making amendments, date changes, re-issues etc.

Skills / Qualifications

• Previous business travel consultant experience.
• Great Galileo knowledge is essential.
• Experience with reissuing manual tickets is essential.
• Outstanding customer service skills.

Additional Information

• Home based
• Working hours: 20:00–08:00, 9 or 10 hour days
• Working 4 days on and 3 days off
• Paying up to £38K + 15% pay uplift between 22:00–08:00, approx £2-3K extra a month
• Training – 2 weeks in Birmingham, 1 week at home and 1 week in Birmingham (paid for)
• 25 days holiday

If you are interested in this Business Travel Consultant Overnight Hours, please either apply online, email your c.v to [e-mail] or call Amy on 02073971284 quoting Ref:AM59727